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Customer reviews: Unlimited Upsell

Develop by spur-i-t.com

Reviews (76)

Overall rating
4.2

What Merchants Think

Merchants generally find "Unlimited Upsell" to be a valuable tool for increasing sales through upselling strategies. Many users have experienced immediate improvements in conversion rates and revenue. However, there are some concerns regarding technical glitches, compatibility issues, and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Highly customizable upsell offers
  • Effective at increasing sales and conversion rates
  • Responsive customer support
  • Integration with existing store features without adding external branding

Common Concerns

  • Technical issues such as freezing and app not loading
  • Compatibility issues with certain themes and tax setups
  • Limited reporting features for upsell performance
  • Clunky user interface when managing a large number of products
  • Occasional delays in customer support response

Final Thoughts

"Unlimited Upsell" is generally well-received as a sales-boosting tool for e-commerce stores, particularly for its ease of use and immediate impact on sales revenue. While its powerful features have proven useful for many merchants, areas for improvement remain, especially in addressing technical glitches and enhancing reporting capabilities. Overall, it is recommended for merchants seeking to increase their average order value through upselling, but they should be prepared to possibly face some technical challenges.

ric...com

Mar 22, 2015  on Bigcommerce

Incredible! -

This is a great app. It was relatively easy to install and we have been extremely happy with how it works. In the first month, we have sold nearly $1,000 in additional products because of the upsell functionality. While there are a few things that they need to improve within the administration screens to make the product offers a little easier to setup and maintain, it has been well worth the price. And the email support has been very good, responding within 24 hours.

Ari Franklin

Feb 04, 2015  on Bigcommerce

Immediate Impact -

After installing this app on the off-season and expecting little, we were amazed by it's effectiveness. We ended up upselling enough product in one month to cover an entire year of membership, completely justifying the cost.

It's somewhat clunky to get set up at first, but after digging in it's intuitive and easy to create a number of different promotions with an upsell style that matches your website.

loc...com

Jan 10, 2015  on Bigcommerce

Great app, great support! -

I had some questions regarding setting up the app after I had installed it. SpurIT support answered very fast and professional. Thank you, love the app! 

kir...com

Dec 31, 2014  on Bigcommerce

good idea but no support -

I contacted these folks for help in regards to a glitch, but after 48 hours I received no response.  Maybe im asking for too much but when im providing customer service Im very prompt

dav...com

Dec 18, 2014  on Bigcommerce

Very useful app! -

I installed and configured the app very fast and easy. It is an awesome way to increase sales conversion. Possibilities of online editor for pop-up highly impressed me. It allowed me to set the app up for my theme very quickly, though I had lack of knowledges in IT. Great app!  

David Pyrtle

Dec 18, 2014  on Bigcommerce

Excellent App -

I love this app so far. It works and is increasing my revenue. Keep up the hard work everyone.

con...com

Dec 15, 2014  on Bigcommerce

The app works with javascript code for Google Analytics without any problems -

If you already use javascript code in Google Analytics section, then it will continue working and it doesn't influence on compatibility with "Unlimited Upsell" app

dan...com

Dec 11, 2014  on Bigcommerce

Awesome app! -

It is really helpful app. It helps to increase an average order's price and to offer additional promotions to my clients and to make sales as well.

tob...com

Dec 08, 2014  on Bigcommerce

Very easy to implement in Bigcommerce -

Needed a quick way to offer our customers a method to donate to a charity before checkout. The installation was a breeze. While I do agree with a couple other reviewers that having to click individual products or selecting one page of products at a time can be a bit cumbersome, we were able to workaround this in a snap. We're very happy with this app thus far.

jer...com

Dec 06, 2014  on Bigcommerce

18% conversion rate in first month!! -

Wow.

At first I was hesitant to put 8Upsell in front of my customers (is this too aggressive?) -- but it's not doing anything we don't call good salesmanship in retail -- make certain your customer has the products they need. We sell cosmetics. A brush or complementary item is often overlooked -- a good salesperson ALWAYS asks, "do you need the matching brush" -- and since enabling 8Upsell on just a few items, we've seen conversions for these upsells at 18% for the first month! That is, 1 in 5 customers are purchasing the offer. That is incredible.

Another reviewer claimed that google analytics doesn't work with this app -- that is SIMPLY NOT TRUE!

There were some growing pains-- since some of the code is coming from the developer's server (amazon) only the dev can make these adjustments. I found working with SpurIT to be easy and they were very quick to find fixes/solutions and answers. They solved every issue quickly and professionally. The configuration options are quite comprehensive and you really can build the best possible interface for your customers. And mobile too!

Additionally, unlike many apps for bigcommerce, SpurIT does not put their branding on the product! They understand that their job is to provide tools for the merchant (as opposed to selling their own brand) and they don't surcharge or require "enterprise" billing plan to "remove" branding. This tells me these guys understand merchandising (and their customers).

I am very happy with 8Upsell and we will continue to build-out more offers as we learn the patterns of our customers.

Laurie W

Dec 04, 2014  on Bigcommerce

Very happy with this app! -

Very cleverly done! Set up was easy. We have a customized theme and Philip was incredibly helpful at quickly working out the kinks. Lots of options - we currently are using it as a way for customers to pick a GWP. Looking forward to using it to upsell.

inf...com

Dec 04, 2014  on Bigcommerce

So Helpful! -

This app is absolutely great and the ability to be more specific with certain promotions such as buy one get one 50% off is great!

ste...com

Aug 12, 2014  on Bigcommerce

Does just what we need it to -

Working with %Discount app from the same company I was able to set up both apps to work together to reward my customers with free items when they over a certain threshold. Works great. The only problem I have is that the apps admin have frozen and I'm not able to adjust the settings. BC says I need to reinstall the apps. Bummer. Apps are still functioning fine so I can procrastinate as long as possible.

qun...com

Jul 30, 2014  on Bigcommerce

APP didn't work -

My company has over 7000 products and trying to scroll through all those to look for the products I need to discount was exhausting, but once I did finish...the app didn't even apply the discount. Waste of my day.

Mya...com

Jun 12, 2014  on Bigcommerce

Superb App -

Superb App! Highly customizable. Easy to install. Easy to use, and great support from the guys at spur-i-t! We highly recommend this app for anyone wanting to increase their sales. Great work guys!

Veenay Tully

May 28, 2014  on Bigcommerce

Hangs on Checkout some times -

Will pop up a 'Please wait' screen when a customer tries to Checkout that occasionally never disappears.  This is a fatal flaw that needs to be looked into.  Other than that, the manual process required to create Upsell lists on a per-item basis meant we weren't using it anyway.  A nice premise otherwise.

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