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Customer reviews: Unlimited Upsell

Develop by spur-i-t.com
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Reviews (76)

Overall rating
4.2

What Merchants Think

Merchants generally find "Unlimited Upsell" to be a valuable tool for increasing sales through upselling strategies. Many users have experienced immediate improvements in conversion rates and revenue. However, there are some concerns regarding technical glitches, compatibility issues, and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Highly customizable upsell offers
  • Effective at increasing sales and conversion rates
  • Responsive customer support
  • Integration with existing store features without adding external branding

Common Concerns

  • Technical issues such as freezing and app not loading
  • Compatibility issues with certain themes and tax setups
  • Limited reporting features for upsell performance
  • Clunky user interface when managing a large number of products
  • Occasional delays in customer support response

Final Thoughts

"Unlimited Upsell" is generally well-received as a sales-boosting tool for e-commerce stores, particularly for its ease of use and immediate impact on sales revenue. While its powerful features have proven useful for many merchants, areas for improvement remain, especially in addressing technical glitches and enhancing reporting capabilities. Overall, it is recommended for merchants seeking to increase their average order value through upselling, but they should be prepared to possibly face some technical challenges.

inf....uk

Nov 29, 2022  on Bigcommerce

Tax Issues - This does not work if your products are entered into your store without tax and displayed with tax.

adm...nfo

Sep 08, 2018  on Bigcommerce

Not intended for High volume stores yet - The app platform is amasing, you can customize everything.i give a1 star , thing that i never did before for 2 reasons.1= We need to Select Products in increment of 12-20 PAGES BY PAGES BY PAGES BY PAGES . O M G !!!2= We CANNOT select a simple category and have all product into it be part of the UPSELL offer.BUT ! you can delete all product selected at once...?!!! What a easy way to limit the API calls generated to your servers.Fix this and you will get a 5 stars review from me , thx

jes...com

Sep 19, 2017  on Bigcommerce

Does Not Work - The app does not work as advertised. This app has lots of glitches that the developer is not willing to fix.

Mike DiLeo

Feb 10, 2017  on Bigcommerce

Not compatible with Themes - After over 1 month of taking our money this app still does not work with our website. Apparently it is not compatible with stencil themes, which the developer does not mention in the documentation. They didn't even know (how's that for testing your own product?). Instead of giving us back our money, they continue to stall and offer us extra months of free service 'if' they ever get it to work. It takes DAYS for support to respond. If a well functioning website is important to you then I suggest you avoid this app at all costs. If you want to be a guinea pig, then jump right in.

leg....ca

May 25, 2015  on Bigcommerce

Terribly slow and not worth the money -

Have been trying to work with this app for several weeks now and it is beyond slow.  My BigCommerce account times out before Upsell will even contemplate saving any of the "deals" that I have just spent a painstaking amount of time creating.  A waste of time.

kir...com

Dec 31, 2014  on Bigcommerce

good idea but no support -

I contacted these folks for help in regards to a glitch, but after 48 hours I received no response.  Maybe im asking for too much but when im providing customer service Im very prompt

qun...com

Jul 30, 2014  on Bigcommerce

APP didn't work -

My company has over 7000 products and trying to scroll through all those to look for the products I need to discount was exhausting, but once I did finish...the app didn't even apply the discount. Waste of my day.

adm...com

Jun 05, 2014  on Bigcommerce

Not working - The strange misunderstanding occurred.

Application error

sal...com

Jun 03, 2014  on Bigcommerce

Not working -

Doesn't work.  Error: The strange misunderstanding occurred.

Veenay Tully

May 28, 2014  on Bigcommerce

Hangs on Checkout some times -

Will pop up a 'Please wait' screen when a customer tries to Checkout that occasionally never disappears.  This is a fatal flaw that needs to be looked into.  Other than that, the manual process required to create Upsell lists on a per-item basis meant we weren't using it anyway.  A nice premise otherwise.

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