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Customer reviews: Unlimited Upsell

Develop by spur-i-t.com

Reviews (76)

Overall rating
4.2

What Merchants Think

Merchants generally find "Unlimited Upsell" to be a valuable tool for increasing sales through upselling strategies. Many users have experienced immediate improvements in conversion rates and revenue. However, there are some concerns regarding technical glitches, compatibility issues, and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Highly customizable upsell offers
  • Effective at increasing sales and conversion rates
  • Responsive customer support
  • Integration with existing store features without adding external branding

Common Concerns

  • Technical issues such as freezing and app not loading
  • Compatibility issues with certain themes and tax setups
  • Limited reporting features for upsell performance
  • Clunky user interface when managing a large number of products
  • Occasional delays in customer support response

Final Thoughts

"Unlimited Upsell" is generally well-received as a sales-boosting tool for e-commerce stores, particularly for its ease of use and immediate impact on sales revenue. While its powerful features have proven useful for many merchants, areas for improvement remain, especially in addressing technical glitches and enhancing reporting capabilities. Overall, it is recommended for merchants seeking to increase their average order value through upselling, but they should be prepared to possibly face some technical challenges.

inf....uk

Nov 29, 2022  on Bigcommerce

Tax Issues - This does not work if your products are entered into your store without tax and displayed with tax.

pau....uk

Dec 05, 2019  on Bigcommerce

App often fails to load - The Control Panel freezes and the App often fails to load. The App stopped working on our store with no warning or messages. We asked for support and they said "check your billing information" when we had paid a year in advance. Quite disappointed.

bqk....ru

Feb 14, 2019  on Bigcommerce

Many settings - Love this one. Many settings to configure upsell offers exactly the way you want. The guys in their customer support are SUPER friendly and helpful and they are ready to help around the clock, amazing!

bqk...com

Feb 13, 2019  on Bigcommerce

Upsell - Good app, allows to offer some additional products before check out according to the cart content. This way of upselling works well! Increased my sales and keeps doing it! Thanks!

adm...nfo

Sep 08, 2018  on Bigcommerce

Not intended for High volume stores yet - The app platform is amasing, you can customize everything.i give a1 star , thing that i never did before for 2 reasons.1= We need to Select Products in increment of 12-20 PAGES BY PAGES BY PAGES BY PAGES . O M G !!!2= We CANNOT select a simple category and have all product into it be part of the UPSELL offer.BUT ! you can delete all product selected at once...?!!! What a easy way to limit the API calls generated to your servers.Fix this and you will get a 5 stars review from me , thx

sal...com

Feb 22, 2018  on Bigcommerce

Unlimited Upsell App - Clean and easy to use interface. Simple and quick to setup Upsells. Very handy App!

onl...com

Jan 10, 2018  on Bigcommerce

Great APP!! - This app is super easy to install and offers so many great promotional offers for our store. We would highly recommend this app and are so excited to use it to drive sales!

Bamboo Bubby

Dec 12, 2017  on Bigcommerce

Easy to setup and use - This was so easy to install and setup some upsells I've been wanting to do for a while now. Thanks so much. Looking forward to seeing the results now!

chr...com

Sep 25, 2017  on Bigcommerce

Instantly seeing upsells - During the trial period we instantly got to work adding many upsells to this app and started seeing upsells working within 24 hours.Because of the apps ability to 'upsell' products which are hidden from the front-end of the website this solves one of our biggest issues of adding free gifts to orders which we can't sell to a customer and wish to remain hidden on the website.The only issues I'm seeing (as I'm seeing with other apps of this nature) is that it does not handle variant prices for a good user experience. This is primarily because Bigcommerce itself does not handle these products options all that well as it is.The app needs further indepth reporting so you can see which upsells are working or not working, and a breakdown on which products in an upsell are converting. I wish there was the ability to decide to upsell when people add to cart instead of just when the checkout button is clicked, on a per upsell/offer basis.SpurIT have adjusted the CSS for us to match our button style and been responsive with their communications by email. Hopefully they will continue to develop the app further for handling different product option prices and indepth reporting.Highly recommend trying this app out for the free trial period and seeing what sales you make - just have a plan in place so you can create upsell offers ASAP and hit the ground running, then like us you can see the ROI of the app after that expires.

jes...com

Sep 19, 2017  on Bigcommerce

Does Not Work - The app does not work as advertised. This app has lots of glitches that the developer is not willing to fix.

jbr...com

Aug 25, 2017  on Bigcommerce

App Increases Sales but needs more customization - The app is great and has increased sales for customers who purchase online. Just wish there was a place to edit HTML/CSS. Will continue to use the product though.

mat....uk

Apr 25, 2017  on Bigcommerce

Excellent - So easy to setup and integrate. Great UI and tech support there for you if there's any questions!

cus...com

Apr 13, 2017  on Bigcommerce

Awesome App for our Store - This app gives you the ability to customize offers based on different products or product groups. It integrated seamlessly and works flawlessly. A+

noa...com

Apr 11, 2017  on Bigcommerce

Solid Conversions - We are seeing 5% conversion rates from the upsell app. This add on has been a nice boost to our bottom line. Simple to set up and easy to configure.

jre...com

Feb 28, 2017  on Bigcommerce

Excellent Tool - Money Maker - This upsell is the best impulse buy option you can have on a website. It is like adding the candy at the checkout counter of a grocery store. You are going to sell more.

TrainingMask

Feb 16, 2017  on Bigcommerce

Set up is fast easy and useful - Simply hit that install button, setup your offers and your off and running ... easy as that!

jam...com

Feb 15, 2017  on Bigcommerce

Super intuintive - Great app, super intuitive, tons of functionality. Accomplished our goals easily.

Mike DiLeo

Feb 10, 2017  on Bigcommerce

Not compatible with Themes - After over 1 month of taking our money this app still does not work with our website. Apparently it is not compatible with stencil themes, which the developer does not mention in the documentation. They didn't even know (how's that for testing your own product?). Instead of giving us back our money, they continue to stall and offer us extra months of free service 'if' they ever get it to work. It takes DAYS for support to respond. If a well functioning website is important to you then I suggest you avoid this app at all costs. If you want to be a guinea pig, then jump right in.

gna...com

Feb 09, 2017  on Bigcommerce

Works Great - Really working well to help sell our logo wear. Simple to set up and simple to use. We saw sales from it immediately.

dav...com

Jan 17, 2017  on Bigcommerce

Great addition to our site - We have nearly 700 products that work well alone and bundled with others. This app makes adding-on products so much easier to up-sell. Love it!

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