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Customer reviews: TrueLoyal

Develop by trueloyal.com

Reviews (19)

Overall rating
5

What Merchants Think

Merchants consistently express high satisfaction with the TrueLoyal app, highlighting its ease of use, flexibility, and exceptional customer support. Many have transitioned from other platforms to TrueLoyal and are impressed not only with the user-friendly interface but also with the app’s ability to be customized to fit brand requirements and enhance customer engagement.

Key Strengths

  • Outstanding customer support and responsive service
  • User-friendly and easy to integrate
  • Highly customizable to fit brand aesthetics
  • Effective at enhancing customer retention and satisfaction
  • Flexibility in deployment and management across various platforms

Common Concerns

  • Occasional technical glitches with the points system
  • Need for ongoing support to resolve specific customization challenges

Final Thoughts

The overall reception of TrueLoyal is overwhelmingly positive, with merchants praising its comprehensive features and outstanding support team. Despite minor technical challenges, the app proves to be a valuable tool in boosting loyalty and engagement among customers, making it a recommended choice for businesses seeking a reliable rewards program.

hel...com

Mar 14, 2018  on Bigcommerce

Great App and Responsive Support - We tried a few different customer loyalty apps and settled on Zinrelo because it was easy to use and seemed to have everything we were looking for. We like that we are able to customize it to fit our brand.Also, the support team is VERY responsive. We requested a change and within a week it was done. Fantastic! Edited to add: we recently had a small glitch with the points system and Yahya worked on it nonstop until it was resolved. Very helpful and quick responses. Thanks Yahya!

mik...com

Feb 13, 2018  on Bigcommerce

Loyalty Program - Absolutely love the software! My team was able to seamlessly install the software and launch the program to our existing customer base. I have had excellent service from customer support when we had one issue. I highly recommend Zinrelo and their software. Thank you!

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