Disappointing. Better Alternatives - We tried to use TrueLoyal (Zinrelo) for a few years. The software wasn't great. We only used it because UPS was paying for it. Last year when we renewed, we didn't update the contract to get rid of a couple of modules we were using. TrueLoyal refused to refund those modules because the renewal contract was executed. Mind you the renewal is 30 days prior to the actual start of the contract. We were told it was impossible to refund for the modules we do not use. We used the software for another year with little utilization. We attempted to negotiate but our price was too low so we got rid of the service. Their prices increased so if we didn't resign at the current price, they couldn't help us. The service was less than stellar. There seem to be better alternatives on the market. We would not recommend the software.

Zinrelo has taken our rewards program to a new level - We thought we had a decent rewards program in place until we implemented Zinrelo. Top to bottom technology and customer service are the first things to come to mind. Their assistance was top notch in getting us set up and if the need arises someone is always available to provide immediate customer service. We highly recommend Zinrelo and plan on enjoying this recent addition to our business!

Great Loyalty Platform with Exceptional & Caring Support Team - Earlier this year, we switched our loyalty program vendor to Zinrelo. We are much happier with Zinrelo's product and service! The platform is easy to use ourselves and for our customers. The biggest asset is the Zinrelo Team, which has been very helpful from getting us set up to continuing to offer insights and help on continuing to further the success of our loyalty program.

Most Features & Awesome Customer Service - We had an excellent experience with the Zinrelo support team to quickly implement rewards on Bigcommerce. They also did some detailed custom work for us to go on and above what they needed to do. It is exactly the rewards program that we needed!

Always feel important - We always feel like a valued customer when using zinrelo! They take their time to explain things clearly and always have a timely, efficient solution to any issues that may come about!

You Won't Go Wrong Using Zinrelo - Easy setup. Easy management. EXCELLENT customer service. We have repeat customers because of this reward program! You won't go wrong using Zinrelo.

Great Customer Support - The setup of the rewards program was very simple. We expect the program to help us a lot with customer retention. Shawn, the Customer Support Manager, provided timely support in getting the questions answered and problems resolved. We look forward to deploying the platform in our marketing program very soon.

Perfect Rewards App! - This is one of the most user friendly and flexible apps we could find! It comes ready to go active right out the box, but it also provides a very customizable platform. The staff is super friendly and available right away, and with fast and real results (hard to find with these types of services). The pricing is also very friendly and can accommodate any company's gradual growth. We are very impressed so far, and we will use Zinrelo with our 2 other websites very soon! I seriously recommend Zinrelo!

Perfect Rewards App! - This is one of the most user friendly and flexible apps we could find! It comes ready to go active right out the box, but it also provides a very customizable platform. The staff is super friendly and available right away, and with fast and real results (hard to find with these types of services). The pricing is also very friendly and can accommodate any company's gradual growth. We are very impressed so far, and we will use Zinrelo with our 2 other websites very soon! I seriously recommend Zinrelo!

Love it! - Super easy to use and affordable. Integration and implementation are a breeze. And our customers love it. Thanks.