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Customer reviews: TikTok

Develop by Elite
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Reviews (15)

Overall rating
3.6

What Merchants Think

Merchants have a mixed view of the TikTok app integration for platforms like BigCommerce. While some appreciate the user-friendly interface and effective engagement features, others face technical challenges with syncing and connectivity. Overall, there is a sense that, despite its potential, the app requires improvements in functionality and support.

Key Strengths

  • User-friendly interface and simple integration
  • Ability to create engaging short-form video content
  • Effective "Shop Now" button that boosts conversion rates and traffic
  • Detailed ad performance reports for better audience understanding
  • Automatic retargeting feature that aids engagement

Common Concerns

  • Frequent syncing issues with the product catalog
  • Lack of support and inadequate guidance on problem resolution
  • Dead links and application setup difficulties
  • Perceived inconsistencies between app instructions and user experience
  • Complaints about unexpected charges

Final Thoughts

While TikTok's app offers promising features for merchants seeking to leverage short-form video content, recurring technical issues and support concerns hinder its effectiveness. Its potential for enhancing ad performance and engagement is clear, but resolving functional challenges is essential for broader merchant satisfaction.

sho...com

Apr 19, 2024  on Bigcommerce

Alles super Klasse - Ihr macht einen Mega Job

myb...com

Feb 07, 2024  on Bigcommerce

Love - Easy to use

act...com

Jan 12, 2024  on Bigcommerce

Do-It-Yourself, Tips and Advice for Home Appliance Repairs - Learning how to repair HVAC/R by Appliance University Distance Learning Program

inf...com

Dec 08, 2023  on Bigcommerce

Browser blocks TikTok application in Bigcommerce - Use Google Chrome. To disable Google Chrome's Heavy Ads Preview Feature:1. Input chrome://flags/#enable-heavy-ad-intervention in Google Chrome's address bar. Find:Heavy ad privacy mitigationsEnables privacy mitigations for the heavy ad intervention. Disabling this makes the intervention deterministic. Defaults to enabled. – Mac, Windows, Linux, ChromeOS, Android, Fuchsia, Lacros#heavy-ad-privacy-mitigations2. Select - Disable--------------------------------------TikTok application for BigCommerce also blocked in Fireworks and Opera

cwh...com

Oct 14, 2023  on Bigcommerce

A merchants magical wand - Merchants appreciate this App's user-friendly interface, simple integration, and ability to create engaging short-form video content.The App creates content based on your preferences, supercharging engagement. Detailed ad performance reports help merchants understand their audience better. The "Shop Now" button on videos is fantastic, and it boosts conversion rates and traffic significantly. Adding the App couldn't be more straightforward, and the automatic retargeting feature is a magical wand.

bci...com

Aug 24, 2023  on Bigcommerce

TikTok - I love TikTok and can't wait to market my party decor to this audience.

hel...com

Jul 11, 2023  on Bigcommerce

Advertising -

tem...com

Jun 26, 2023  on Bigcommerce

Registration - Simple and worked!

adm...com

Dec 29, 2021  on Bigcommerce

Great so far - I think it's great so far, I have had a few problems but they were fixed. I think there's some room for improvement but overall think it's a great app :D

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