Thrive by Shopventory logo

Customer reviews: Thrive by Shopventory

Develop by Preferred

Reviews (13)

Overall rating
4.5

What Merchants Think

Merchants generally find "Thrive by Shopventory" to be a robust inventory management tool with noteworthy multi-channel capabilities. While praised for its integration and support features, some merchants experience limitations in product setup, which could be more user-friendly. The standout aspect of Thrive by Shopventory is its exceptional customer service, often being described as attentive and going above and beyond.

Key Strengths

  • Seamless integration between platforms like BigCommerce, Clover, and Square.
  • Exceptional customer support that is responsive and thorough.
  • Intuitive interface suitable for beginners and intermediate users.
  • Comprehensive reporting features.
  • Centralized inventory management across multiple channels.

Common Concerns

  • Complexity in initial setup and learning curve.
  • Limited product field options leading to manual entry.
  • Cases of inventory mismanagement or syncing issues.

Final Thoughts

Overall, "Thrive by Shopventory" is highly regarded for its ability to streamline inventory management across multiple sales channels, particularly with its stellar customer support. While there are concerns about its initial setup and occasional technical issues, the app's benefits significantly outweigh the drawbacks, making it a recommended choice for many retail businesses.

ver...com

Nov 13, 2024  on Bigcommerce

This app failed an inventory adjustment and repriced 50% of my web site when we adjusted one item, during our busiest season. NOT SAFE. - This app failed an inventory adjustment and repriced 50% of my web site when we adjusted one item, during our busiest season. NOT SAFE. We adjusted default price, hit go, and about half our catalog all adjusted to the price of that one item. My employee caught it in time to disable sync and stop it from pushing down to ruin our product catalog on big commerce. We decided to walk away from this app, but lost about 200 man hours of setup time plus off-boarding and redoing product listings of everything for the last 45 days.

Scroll to Top