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Customer reviews: syncX: Stock Sync

Develop by stock-sync.com

Reviews (32)

Overall rating
4.6

What Merchants Think

Merchants generally have a high regard for "syncX: Stock Sync," finding it a reliable and valuable addition to their business tools, especially for those dealing with complex inventory updates. They appreciate the app's user-friendly nature and the remarkable customer support team, which significantly enhances the user experience. Despite a few negative experiences with customer support, the overall sentiment is positive, with many users deeming it a game-changer for their inventory management processes.

Key Strengths

  • Excellent and prompt customer support.
  • Ease of use and intuitive interface.
  • Time-saving capabilities, reducing manual tasks.
  • Affordable and competitively priced.
  • Flexible and powerful tools for syncing inventory from multiple suppliers.
  • Seamless integration with platforms like BigCommerce.
  • Variety of import options and features.

Common Concerns

  • Occasional delays in customer support response.
  • Technical issues, such as problems with purchasing credits.
  • Missed appointments and lack of follow-up in some customer service interactions.

Final Thoughts

"syncX: Stock Sync" is widely appreciated for its effectiveness, ease of use, and exceptional customer support, making it a preferred choice for many merchants dealing with inventory syncing. While there are occasional concerns regarding customer service and specific technical issues, the overall perception is that of a reliable and cost-effective solution that greatly simplifies stock management for businesses.

inf...com

Jan 02, 2021  on Bigcommerce

excellent affordable solution - Wonderful app, have used them for years on another platform and I am so glad they finally made it over here, they are a wonderful addition to the BigCommerce App Store and they are so much more affordable than the competitors, their support is top notch and they work with you to get things done the correct way, great job and keep up the great work as always

ric....uk

Dec 12, 2020  on Bigcommerce

Excellent support and great app - Very helpful app at a really good price that is going to save us a lot of time. The team have been very helpful in adding an important feature for us. Recommended

gui...com

Dec 12, 2020  on Bigcommerce

Great Stock Control Software! - Fantastic piece of software which easily allows me to pull multiple formats of stock files from multiple vendors into Bigcommerce seamlessly..... it was just what i was looking for!

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