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Customer reviews: syncX: Stock Sync

Develop by stock-sync.com

Reviews (32)

Overall rating
4.6

What Merchants Think

Merchants generally have a high regard for "syncX: Stock Sync," finding it a reliable and valuable addition to their business tools, especially for those dealing with complex inventory updates. They appreciate the app's user-friendly nature and the remarkable customer support team, which significantly enhances the user experience. Despite a few negative experiences with customer support, the overall sentiment is positive, with many users deeming it a game-changer for their inventory management processes.

Key Strengths

  • Excellent and prompt customer support.
  • Ease of use and intuitive interface.
  • Time-saving capabilities, reducing manual tasks.
  • Affordable and competitively priced.
  • Flexible and powerful tools for syncing inventory from multiple suppliers.
  • Seamless integration with platforms like BigCommerce.
  • Variety of import options and features.

Common Concerns

  • Occasional delays in customer support response.
  • Technical issues, such as problems with purchasing credits.
  • Missed appointments and lack of follow-up in some customer service interactions.

Final Thoughts

"syncX: Stock Sync" is widely appreciated for its effectiveness, ease of use, and exceptional customer support, making it a preferred choice for many merchants dealing with inventory syncing. While there are occasional concerns regarding customer service and specific technical issues, the overall perception is that of a reliable and cost-effective solution that greatly simplifies stock management for businesses.

dir....za

Sep 01, 2021  on Bigcommerce

Bad Service - Service is not up to standard and its a huge let down. Have missed 2 meeting requests with numerous mails sent to follow up and not 1 response. They dont understand the urgency of things needing to be done.

joh....za

Jul 16, 2021  on Bigcommerce

Bad Support and App problems - The link to buy credits is not working and the support from the StockSync support is very bad.

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