Excellent! -

Great application for us, it gives us much more confidence in approving transactions.

Terrific app -

After switching shopping carts to Bigcommerce, I hadn't had any fraud protection app for my new site.  And sure enough, one got me a few weeks ago.  I decided to give Signifyd a try, and I'm sure glad I did.  The interface is great, they go far beyond the fraud protection I had through my previous shopping cart (very comprehensive), and the customer service is top notch (thank you to Jermaine!).

As a small business owner, Signifyd gives me one less thing to worry about - I'm happy to say I'm a very satisfied customer!

MUST HAVE APP! -

Signifyd is a must have for ALL ecommerce owners. It has personally saved my business several thousand dollars from fraudulent customers. This is the very first app any ecommerce store should download and use. Shoutout to my account executive Jermaine M. for walking me through the inner workings of this app! There is simply no one who can offer the amount of trust and reliability that Signifyd has given me so far. Give them a call and see for yourself! 650-285-5208

Best fraud protection applications -

if you have a new website without any protection for frauds, this applications is a must! it shows tons of details that tell you which order you should cancel. if you are confused at some point, you can just purchase their guarantee case that covers that transaction. their support team is awesome. and best thing about it is that they give you 500 free transactions which is great for starters ! thanks Signifyd for this great app!

So far so good -

I have been using this app for a short while and so far so good. The account exec Jermaine was very helpful and even called me right when he came back off vacation.  This service shows you all kind of things you always wondered about. The IP address, owners of card, social media presence, even when their email accounts were made. This assures you know if you are dealing with a person or a robot. This app is kind of like  chargeback insurance, if they approve an order they will back you. So far so good! I will give an updated review when more time and events have passed. 

Extremely useful tool -

A must have application for your store. It summarizes customer information on one screen allowing us to save a lot of time researching individual pieces of information.

Support is great as well!

Integration easy.

Takes one more big question about e-commerce sales off the table -

We sell diabetic supplies online. Whoever would think that the fraudsters would target a market like this?  Well they do and it is always a real problem telling the good guys from the bad.  Since we are dealing with a product that the customer may need as fast as possible for health reasons, it is important for us to be able to decide quickly the authenticity of the order.

Signifyd really helps by giving us real time information that we would not otherwise have.  We don't totally rely on their reports as to whether to ship or not but it certainly does give us more information on which to make our decisions.

This is definitely a 5 star company.

Thanks,

Sam

Gives me exactly what I need - information and options -

I added this application recently and have already used it for a number of transactions. I love Signifyd's model that puts information and options directly into my hands. I can review the detailed analysis and information that is provided to determine how comfortable I feel with a particular transaction. I can pick individual transactions to have guaranteed against fraud (for a small percentage fee), guarantee all transactions that come in automatically, or assume any risk of fraud myself on transactions that I feel comfortable with.

The free tier is a welcome feature for businesses that are growing, and it is really a win-win for Signifyd and me. I believe that placing a badge on my site actually enhances my customers trust of my store (and my conversion rate). This is definitely an app that I would recommend all merchants try to see if it works for their business model.

Everyone should use this -

This is the best fraud protection i have ever used for my business.  It is worth every penny and will pay for itlself easily

Great Service -

The Signifyd service is great! They are more than helpful when you have questions, they follow through in a day and age where customer service has fallen behind. This app saves so much time by simply linking all the information that we would normally have to search for ourselves. Though we have never really had to use the guarantee it is a great feeling to know it's there. This is a must have for any online store or ecommerce.    

Excellent Service -

We have been using the service for a couple months and it has helped us identify fraudulent orders that we would have missed otherwise.

Much needed service! -

This app is a real must in the ecommerce business.  It has saved us so much time researching questionable transactions and given us guarentee that we will be paid.  You can't beat  the price and the peace of mind is well worth it.  The support staff was very friendly and proactive during setup and follow-ups.  Since installing this app (easy),  I wouldn't want to do business without it.

If you're not using Signifyd, you're blowing it! -

Never worry if an order might be fraud again! The Signifyd crew dig deep to make sure all customers have matching information so you can ship your order knowing it's not going to end up a charge back. And if for some reason it does Signifyd offers a guarantee claim option that will pay you back if something goes wrong. So basically there is no risk on your end, so what are you waiting for...download the app already!

A Must Have Service For Any Online Retailer 5/5 -

Signify has been our No.1app to use everytime we receive an order, over the past few month they havesaved us tons of money on fraudulent orders that could have resulted in chargebacks. The Signify Bigcommerce app is simpleand easy to use, with clean user interface. After using Signify fraudprotection for couple of months, i have not experienced any issues whatsoever,and I strongly believe this service is something every ecommerce store shouldhave.

As an online retailer, fraudulentorders is something we cannot stop from coming in, what happened thereafter iswhat matters, but with Signify Fraud protection and Guarantee payment service, youwill have peace of mind. 

Great app! -

Ever have an order you are not really sure about? or want more info to ensure it is a legit order? Signifyd takes the guess work out of fraudulent orders . We now can catch the fraudsters while making sure that our good customers get approved quickly. This App is great, and I recommend it to all Bigcommerce stores! Easy Set up, Easy and intuitive interface.

Added Peace of Mind -

We just added this service and it's great. They provide a multitude of information about your customer and give you the ability to protect yourself from charge-backs. The first 500 transactions are free unless you decide to request a "Guarantee." Depending on the plan you pick, the costs are minimal compared to the potential losses. Definitely worth it!