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Customer reviews: Sales Discount Manager

Develop by spur-i-t.com

Reviews (54)

Overall rating
4

What Merchants Think

The "Sales Discount Manager" app has received mixed feedback from merchants. While some users find it to be a vital tool for scheduling sales and saving time, others report significant issues with functionality, usability, and customer support. Positive feedback highlights the convenience and time-saving capabilities, whereas negative reviews focus on bugs and inefficiencies.

Key Strengths

  • Convenient and time-saving for scheduling and managing sales.
  • Easy installation and setup process.
  • Helpful customer support when queries arise.
  • Saves users from manually applying discounts.
  • Effective for individual or category-based discounts.

Common Concerns

  • Glitches and bugs affecting app functionality, such as pricing errors.
  • Poor handling of product variants and overlapping sales.
  • Inability to operate smoothly for large or complex sales.
  • Lack of proper error-checking and response from customer service.
  • Inefficiencies when editing or pausing active campaigns.

Final Thoughts

Overall, while "Sales Discount Manager" is praised for its potential to streamline sales processes, its current issues with reliability and customer support diminish its effectiveness, especially for large-scale operations. Users looking for a robust sales management tool may find its limitations a significant drawback. However, for smaller scale or simpler sales, it remains a practical solution for automating discounts.

kim...com

Dec 09, 2016  on Bigcommerce

Great App! - This app is a real time saver, plus it's easy to download!

Anguel Iordanov

Nov 23, 2016  on Bigcommerce

GREAT App - Great App. It works really well. Fast to install and it does save a lot of time if you wish to reduce the price of a few products at the same time. You can change prices but value or %. The technical support is also great. I am using some of the other Apps like In Stock Reminder, by the same company and could not be happier. Would highly recommend this app.

nat...com

Nov 21, 2016  on Bigcommerce

Simple and Effective - This app installed in no time and is up and running in less than 5 minutes. This will save us a lot of time this Black Friday! Exactly what we were looking for.The only thing I'd love to see is if the app could put a SALE icon on any items on sale. That would be so perfect. :)

car...com

Oct 28, 2016  on Bigcommerce

Easy Setup and Installation - The app installed without any problems. The setup was very easy as well. I was able to figure out how start scheduling sales and promotions very quickly.

lik...com

Dec 09, 2015  on Bigcommerce

amazing -

works and helps get more sales

Henry Ofodieze

Dec 02, 2015  on Bigcommerce

Awesome! A must have. -

This App is really useful. It is a must-have for eCommerce. With it you will no longer need to go through all your prices to change one after the other. I recommend this App to everyone.

Murtaza

Nov 25, 2015  on Bigcommerce

Works great -

Great app. Does exactly what is says on the tin. No problems. Before using this app it would take a lot of time to setup sales on BC but this app has made it much easier and faster.

Todd Bingham

Nov 19, 2015  on Bigcommerce

Discount Manage -

Everything seems to work well.  Easy to use and set up.

Steven T

Apr 27, 2015  on Bigcommerce

Very useful tool -

I have used it for several stores and I liked it. This is a very powerful and convenient tool for discounting. Very easy to implement. 

Justin Ruff

Feb 13, 2015  on Bigcommerce

Like it -

I like it. The app will be a good and easy way to manage my discounts. Thanks!

Posh

Dec 30, 2014  on Bigcommerce

Great App and Great Customer Service -

I have to say this is a great idea. It allows you to schedule discounts and leave the work up to the app. Customer service is great, they really go out of their way to help and make sure you are satisfied. It is a great app and great staff. I did have an issue but they determined it was with my cookies. I like this app a lot, it helps free up a lot of my time. Thanks Philip!

dav...com

Dec 24, 2014  on Bigcommerce

Works without any problems! -

The app saves time for me and work just as it should.

moo...com

Dec 15, 2014  on Bigcommerce

Works great! -

App works great! We used the app for our sales and were very happy with it! This saves me tons of time when running promotions.

dan...com

Dec 11, 2014  on Bigcommerce

Useful app actually! -

Useful app that really saves my time during holiday sales. 

Akc...com

Jun 12, 2014  on Bigcommerce

great discount app -

its a really an amazing app, we can easily manage discount for our products. 

adm...com

May 14, 2014  on Bigcommerce

Working very well it seems -

I had tried this app very early on (over a year ago) and it was hit and miss. It now appears the bugs have been worked out, and its function is excellent. It works nicely to replace the BC stock system of running a sale, start to finish, by offering scheduling etc. It also changes the price in the actual price field so it's reflected on the product page, as well as any shopping feeds you have. At the end of your sale, it will return it to normal.There are a couple of things to beware, first of all be sure to set it up in depth in advance. You must choose which field your pricing will move to (retail price, store cost, etc) so be sure to use one that is not active on your site / product. Also, it does take a minute for changes to occur when scheduling or editing. I'm not saying these are flaws, but more like rules of engagement as it definitely works.This app saved me a lot of work for Black Friday 2015, and I plan on continuing to use it as it makes putting things on sale easy, and I don't have to remember to change them back later.

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