What Merchants Think

Overall, merchants have a positive impression of "Printout Designer." Many users praise the app for its customization capabilities and time-saving features, allowing for streamlined operations in their BigCommerce stores. However, experiences with customer support are mixed, with some users highlighting it as a strong point while others express frustration due to delayed responses or lack of communication.

Key Strengths

• Highly customizable templates for invoices, labels, and other documents.
• Streamlined order processing with features like automatic printing and barcode scanning.
• Excellent customer service, with some users having direct support for custom specifications.
• Automations that save time and reduce errors in order fulfillment.
• Professional-looking printouts that enhance brand presentation.

Common Concerns

• Occasional app freezing, particularly when handling multiple products.
• Search functionality is too specific, not recognizing variant SKUs.
• Occasional lack of timely customer service response.
• Missing core features like multi-address shipping support.
• Difficulties in making simple customizations without developer support.

Final Thoughts

Printout Designer is a beneficial tool for merchants seeking to automate and enhance their order processing and document customization. While the app boasts strong features and customization options, potential users should be aware of some support and functionality issues. Many have found the app indispensable, reporting significant efficiency gains and improvements in their businesses.