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Customer reviews: Printout Designer

Reviews (20)

Overall rating
4.3

What Merchants Think

Overall, merchants have a positive impression of "Printout Designer." Many users praise the app for its customization capabilities and time-saving features, allowing for streamlined operations in their BigCommerce stores. However, experiences with customer support are mixed, with some users highlighting it as a strong point while others express frustration due to delayed responses or lack of communication.

Key Strengths

  • Highly customizable templates for invoices, labels, and other documents.
  • Streamlined order processing with features like automatic printing and barcode scanning.
  • Excellent customer service, with some users having direct support for custom specifications.
  • Automations that save time and reduce errors in order fulfillment.
  • Professional-looking printouts that enhance brand presentation.

Common Concerns

  • Occasional app freezing, particularly when handling multiple products.
  • Search functionality is too specific, not recognizing variant SKUs.
  • Occasional lack of timely customer service response.
  • Missing core features like multi-address shipping support.
  • Difficulties in making simple customizations without developer support.

Final Thoughts

Printout Designer is a beneficial tool for merchants seeking to automate and enhance their order processing and document customization. While the app boasts strong features and customization options, potential users should be aware of some support and functionality issues. Many have found the app indispensable, reporting significant efficiency gains and improvements in their businesses.

nwp...com

Apr 13, 2023  on Bigcommerce

Love this App - Allowed us to custom build a number of forms we needed for our business. We have it automatically generated pick lists for orders, fill out freight documents, order labels and more. It does have a little bit of a learning curve but the support is wonderful, if you can't figure something out they quickly point you in the right direction. Definitely one of the best apps we've added.

den...com

Nov 01, 2022  on Bigcommerce

Excellent Product and Great Customer Support - Beyond the very affordable price, this is a great product and the customer service is much better than other similar companies. We highly recommend Printout Designer. Very happy customer. A+

inf...com

Jan 12, 2022  on Bigcommerce

Best Invoice Customization - Amazing Invoice Template where I was able to customize according to our needs. Wonderful Customer Service! Thanks Erik for your support!

gil...net

Jan 02, 2021  on Bigcommerce

A Bigcommerce MUST HAVE - Because we have multiple staff printing packing slips, the feature that the printer icon turning green once that an order has been printed saves us every single day from double-printing orders to be printed.I have very easily included bar codes onto packing slips that are completely written on the fly.Our shipping process is streamlined thanks to this software that we would be lost without.

adm....uk

May 22, 2020  on Bigcommerce

Print Designer - Print designer is a must have app for us, before we started using it we were manually printing out orders, and manually dispatching them from our big commerce admin panel. With print designer all new orders automatically printed in our warehouse, once the order is packed the picker scans the barcode on the packing list and a shipping label is printed and the order is set to shipped in the admin panel, this is saving us a great deal of time and cutting down possible errors. We also have automatic rules in place to email customers order confirmations, invoices and follow up emails, the stationey looks professional and is very easy to set up yourself but if you need any help Print Desiner support response is very quick and they could not be more helpful. Print Designer is a great app that saves time, automates monotonous tasks and presents your customers with professional looking stationery, I would thouroughly recommend it and give it 5 stars out of 5.

ccs...com

Sep 13, 2018  on Bigcommerce

BEYOND FANTASTIC SUPPORT AND PRODUCT! PRICELESS APP! - We have over 3,000 products in our wholesale store. It was not an option whether we had an image on our packing slips and invoice- it was a MUST! I did some research and Printout Designer was the only one that had the options I needed ... but I was intimidated by 'designing' my own.... 1st of all- the templates are absolutely great! So if you dont feel like you could design your own- then dont. We did and it was SO easy! We were able to scale down to only the necessary information on the warehouse packing slip and got rid of all the useless, distracting info they didnt need. 2nd- When we couldnt figure out a few things that would make our packing slips and invoice go from what was necessary to what would be PERFECT- Madis was a dream in customer support! He took care of what we needed FOR us and told us how to do it in case we ever wanted to change it... with pictures, screen shots, step by step instructions- over and above excellent customer service. I LOVE when a company is as passionate about their product and customer support as we are about ours... Having this scaled down packing slip with images of our products for the warehouse to pack and fill has saved us COUNTLESS mistakes - which means we dont have to reship another item and pay that shipping ... and the customer isnt upset! Saving us ONE mistake in our business pays 8 MONTHS OF THE MONTHLY APP FEE! And in this 1 month alone, it has saved us at least a dozen... so- PRICELESS in our eyes!Seriously - I have no idea how we would do our online store/packing/shipping without this app... and I am not over inflating it- I am a VERY hard critic and leave very honest reviews- because I depend on others' reviews to help me decide before I pay for something I dont have the extra money to spend. I hope you love it as much as we do! We are customers for life...

sal...com

May 24, 2018  on Bigcommerce

Great Support - This app is great! We sell seedlings and have them arranged in a certain order on the tables. Before Printout designer we would be zig zagging back and forth, wasting a whole bunch of time. We now have our seedlings on our packing slip matching the order they are arranged in the greenhouse. We also wanted a total of all items from items in the seedling category whilst the items in the other categories could just be listed on the packing slip. Tanel was great! He built the flip for us and even added a template for orders shipping to multiple addresses. Printout designer has saved us a great deal of time fulfilling orders.

jas...com

Mar 20, 2018  on Bigcommerce

THE MUST HAVE APP FOR ECOMMERCE - This is a MUST HAVE app for your online store. This system automates your entire process and everything is beautifully laid out. Our production factories are in two different country's and both require orders to be submitted in a very specific way including pictures of each item sold. There was absolutely no way to make this happen with BigCommerce unless you build it on your own OR USE THIS APP! We were able to customize forms and when we needed the app to pull information that was not typically pulled by the app they built it into their system in an hour! The invoices that we send to customers now shows the item they bought more clear. This is an idiot proof app! You drag and drop save it and move on. It is automated so you can set up emails based on new orders, change in status, etc... They are extremely fast to respond and will get you moving quickly. If you value your time.... This app is going to give you more of it and help you make more money with that time.

Silver City Sarasota

Sep 27, 2017  on Bigcommerce

Best Quick online Service I have ever seen - I am very impressed with the quick response I received every time I encountered a problem, not only did I receive clear step by step instructions, a few times they edited specialty labels for me. I will definitely recommend this app because in this day and age of do it yourself, there are very few companies that offer this wonderful service.

Anguel Iordanov

Nov 20, 2016  on Bigcommerce

GREAT, SAVES Times & Flexible - At Parrot Essentials we have been using Print Out Designer since it launch and we could not have been happier. It allows you to create a custom Invoices so you can include as much or as little information you need. We have customised our Packing Slips so they are sorted by Location when printed. This saves a lot of times as the packing staff does not waste time. Starts at A and finishes at Z. Last but not least we use different courier companies and they all have different labels. We have created these labels within Printout Designer and now all of our labels are printed in one place with one click. I am sure there are more features that we are not taking advantage of but, but this is what our business needs and Printout Designer delivers perfectly. You don't need any formal training to use the app or to customise it but if you do need help the support team is there for you. SIMPLY put EXCELLENT App.Thank you.

aly....uk

Mar 04, 2016  on Bigcommerce

Easy to use and makes printouts look professional -

Being able to customise order invoices so they fit your brand and storefront is great and ensures your paperwork looks professional. It's also really easy to do, especially thanks to their awesome customer service. I highly recommend this app!

Graeme Olsen

Sep 10, 2015  on Bigcommerce

Saves Time And Helps Us Look More Professional -

Our packers love this App. It makes printing out all the orders and labels a breeze, saving them time.

As an administrator, I love how you have total control over how your Invoices etc look, including what information to show.

Matthew

Apr 13, 2015  on Bigcommerce

Great Little App That Does What it is Meant to do....! -

Great Little App That Does What it is Meant to do....!

D Viljoen

Jul 22, 2014  on Bigcommerce

They customised it to my specs -

These guys did everything I wanted, it took about 2 hours via skype. They set up  2 templates. The resized pics, added columns , pulled extra data. Basically it will all be on auto now for my shipping and packing staff. 

Will save me a lot of time.

thanks so much.

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