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Customer reviews: Pixelpop

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<h3>What Merchants Think</h3> <p> Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs. </p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with a simple and intuitive interface.</li> <li>Highly customizable pop-up designs and templates.</li> <li>Strong integration capabilities, particularly with MailChimp and BigCommerce.</li> <li>Efficient in driving traffic and capturing customer data through pop-ups.</li> <li>Responsive and helpful customer support, praised by many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with support responsiveness; some users experienced slow or delayed responses.</li> <li>Pricing complaints related to impression limits and unexpected charges.</li> <li>Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.</li> <li>Some users experienced bugs and limitations when downgrading plans.</li> </ul> <h3>Final Thoughts</h3> <p> Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities. </p>

Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs.

Key Strengths

  • Easy to set up and use, with a simple and intuitive interface.
  • Highly customizable pop-up designs and templates.
  • Strong integration capabilities, particularly with MailChimp and BigCommerce.
  • Efficient in driving traffic and capturing customer data through pop-ups.
  • Responsive and helpful customer support, praised by many users.

Common Concerns

  • Issues with support responsiveness; some users experienced slow or delayed responses.
  • Pricing complaints related to impression limits and unexpected charges.
  • Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.
  • Some users experienced bugs and limitations when downgrading plans.

Final Thoughts

Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities.

zem...com

Jul 25, 2017  on Bigcommerce

Pixelpop - Good app. Works flawlessly with BC. Easy to manage. Fair price.

joe...com

Jul 13, 2017  on Bigcommerce

Engaging pop ups - I have found great benefit to working with Pixelpop. The product and their team have been great and I recommend them to anyone who is trying to drive and retain business on their ecommerce site.

nir...com

Jun 29, 2017  on Bigcommerce

Simple and powerful app - Thank you

bil...com

Jun 09, 2017  on Bigcommerce

needs more features - Great app but missing some features, Social media should have a join facebook group button and should have feature that this pop up can ONLY be displayed on the homepage

Nikki Nunnari

May 29, 2017  on Bigcommerce

Love this app!! - Gosh, why do I love this app. Because it's easy to install and easy to navigate, but most of all because it works and provides instant results. Pixelpop is efficient and effective, which is what you'd expect from Pixel Union!

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