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Customer reviews: Pixelpop

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<h3>What Merchants Think</h3> <p> Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs. </p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with a simple and intuitive interface.</li> <li>Highly customizable pop-up designs and templates.</li> <li>Strong integration capabilities, particularly with MailChimp and BigCommerce.</li> <li>Efficient in driving traffic and capturing customer data through pop-ups.</li> <li>Responsive and helpful customer support, praised by many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with support responsiveness; some users experienced slow or delayed responses.</li> <li>Pricing complaints related to impression limits and unexpected charges.</li> <li>Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.</li> <li>Some users experienced bugs and limitations when downgrading plans.</li> </ul> <h3>Final Thoughts</h3> <p> Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities. </p>

Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs.

Key Strengths

  • Easy to set up and use, with a simple and intuitive interface.
  • Highly customizable pop-up designs and templates.
  • Strong integration capabilities, particularly with MailChimp and BigCommerce.
  • Efficient in driving traffic and capturing customer data through pop-ups.
  • Responsive and helpful customer support, praised by many users.

Common Concerns

  • Issues with support responsiveness; some users experienced slow or delayed responses.
  • Pricing complaints related to impression limits and unexpected charges.
  • Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.
  • Some users experienced bugs and limitations when downgrading plans.

Final Thoughts

Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities.

des...com

Feb 12, 2018  on Bigcommerce

Easy to use! - Exactly what we were looking for! Has the simple features we need, easy to use, AND the ability to test and within in minutes. Literally minutes. Thanks Pixelpop

mar...com

Feb 07, 2018  on Bigcommerce

Great interface! - Pixelpop has a great user interface that makes customizing popups extremely easy and fun. I'm a new eCommerce store owner and was told to always try apps to make the entire shopping experience better. All of these apps help make my store better and best of all, without needing to learn how to code. Pixelpop is a great and no-brainer add to any store.

guy....uk

Feb 05, 2018  on Bigcommerce

Brilliant - Easy to use, helpful customer service

sar...com

Jan 24, 2018  on Bigcommerce

Works Great - This is a great and functional app. Everything is use to understand and use.

don...com

Jan 01, 2018  on Bigcommerce

great product - great products. So easy to use and navigate. Thank you again

inf...com

Dec 28, 2017  on Bigcommerce

Great - Excellent work..

dan...net

Dec 01, 2017  on Bigcommerce

Smart App and So Easy To Use - Looked at at lot of apps for creating popups for marketing while the customer visits and this has got to be the easiest app I have ever used. Technical issues are addressed pretty quickly. Had a touch and go issue right before Cyber Monday, but their staff worked quickly to resolve. And they needed to fix a display issue for IPhones. Again addressed quickly and got it working. Customer service is excellent and the app is not only easy, but fun to use. Simple is the name of the game since I don't have time to deal with issues. That's what my web designer is for. Great price, affordable and I look forward to the expansion of the app as they introduce new features. Purchased a plan since the free one doesn't provide the type of marketing needed for super performance. Highly recommend for those wanting marketing to be fast and simple. Thanks for creating an app that works and doesn't make me pull my hair out.

Nov 07, 2017  on Bigcommerce

Excellent App - Very versatile, many options far better than the previous one I was using- highly recommend

sta...com

Nov 03, 2017  on Bigcommerce

Pixelpop - Just checked my Google Analytics and Pixelpop is driving traffic to my Website. It is easy to use and intuitive. The customer support is really helpful and they respond typically within 24 hours or less. I like the amount of personalization that you can add to your exit banners and the choices for hoe the banners appear. It was a seem-less integration with Bigcommerce.

adm...com

Oct 23, 2017  on Bigcommerce

Great Marketing Tool - We have been using this app for awhile now. Great features with many options and easy to use. Excellent customer service and support as well. The developers are always making improvements to an already awesome app. Highly recommended.

sal....uk

Oct 03, 2017  on Bigcommerce

Email Sign-Up - A great ecommerce app for acquiring your customer data. Easy to integrate, design and apply to your store. Great find.

bri...com

Sep 30, 2017  on Bigcommerce

Just Starting Out - I have tried several of the different apps to set up pop-up. My interest was newsletters primarily, and most have been hard to set up, Pixel-pop seems to be much more functional for a beginner so I am looking forward to developing some great customer conversions as I move forward

lyn...com

Sep 28, 2017  on Bigcommerce

Pixel Pop Rocks - Easy to set up and create custom pop ups. Excited to take advantage of pop ups during the holiday season.

dav...com

Sep 17, 2017  on Bigcommerce

Great APP! - I love this app. We use it all the time. Very easy to use. Feature requests: Quick calendar to view when all running and future events, quick edit to add dates to event, ability to add a simple countdown to sales banners to encourage urgency, and have pop ups become a tab when "X"ed out by customer. I recommend this app 100% and customer service has been amazing. - David

bel...com

Sep 17, 2017  on Bigcommerce

Love it! - So far so good! Love the custom banners I can do for each page, instead of for all customers. It captures leads and the pops up just in time with my adjusts on the back end. I like the sleek look and its looks more personal and custom for my website then traditional coupon pop ups.

yar...com

Aug 28, 2017  on Bigcommerce

Simple and effective - Easy integration with MailChimp, super easy pop-up setup and so far we've seen good results from the exit intent popup and email subscription popup. Recommend 100% for BigCommerce shops.

chr....ca

Aug 11, 2017  on Bigcommerce

GREAT NEW APP - Easy to use !

lav...com

Aug 10, 2017  on Bigcommerce

I'm please - I'm just learning how too design and put them on my website. thank you.

ben...com

Aug 08, 2017  on Bigcommerce

Very User-Friendly and Works Great! - After testing a few other Apps to implement pop-ups in my store, I found that Pixelpop was by far the easiest and best to work with. I was having difficulties with the other popup apps, but once I switched to Pixelpop it was seamless. I was amazed at how easy it was. Thanks!

ang...com

Aug 07, 2017  on Bigcommerce

Pixel Pop - This is perfect! Exactly what I have been wanting for my website! I don't think if I hadn't switched to BigCommerce that this great app would've ever been available to me. Thank you! Love how easy it is to work with Pixel Pop! :-)

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