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Customer reviews: Pixelpop

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<h3>What Merchants Think</h3> <p> Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs. </p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with a simple and intuitive interface.</li> <li>Highly customizable pop-up designs and templates.</li> <li>Strong integration capabilities, particularly with MailChimp and BigCommerce.</li> <li>Efficient in driving traffic and capturing customer data through pop-ups.</li> <li>Responsive and helpful customer support, praised by many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with support responsiveness; some users experienced slow or delayed responses.</li> <li>Pricing complaints related to impression limits and unexpected charges.</li> <li>Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.</li> <li>Some users experienced bugs and limitations when downgrading plans.</li> </ul> <h3>Final Thoughts</h3> <p> Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities. </p>
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Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs.

Key Strengths

  • Easy to set up and use, with a simple and intuitive interface.
  • Highly customizable pop-up designs and templates.
  • Strong integration capabilities, particularly with MailChimp and BigCommerce.
  • Efficient in driving traffic and capturing customer data through pop-ups.
  • Responsive and helpful customer support, praised by many users.

Common Concerns

  • Issues with support responsiveness; some users experienced slow or delayed responses.
  • Pricing complaints related to impression limits and unexpected charges.
  • Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.
  • Some users experienced bugs and limitations when downgrading plans.

Final Thoughts

Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities.

byb...com

Dec 18, 2023  on Bigcommerce

S.E - It is just what I needed. TY

inf...com

Dec 13, 2023  on Bigcommerce

Easy to use - Simple and relatively low in price

inf...com

May 27, 2021  on Bigcommerce

Great! -

inf...com

May 04, 2021  on Bigcommerce

Very user friendly - This app is very easy to implement and great value for money.

man...com

Nov 25, 2020  on Bigcommerce

Functional and Lovely Service - We use the pop-ups to ask customers to complete a survey after purchase and to inform international visitors of our non-US retailers. It's great to be able to target visitors by location and customize everything. We had a billing issue and it was resolved quickly and painlessly by their support team. If you're needing pop-ups on your site, know you'll have backup with this app instead of being abandoned after installation.

arn...com

Nov 29, 2019  on Bigcommerce

awesome - outstanding experience

jel...org

Oct 03, 2019  on Bigcommerce

SIMPLE, SIMPLE, SIMPLE - The simplest popup generation software EVER!

eng...com

Jul 25, 2019  on Bigcommerce

Does just what it says! - Looks great, easy to customise and gets the job done for free

tho...bal

May 30, 2019  on Bigcommerce

Great integration - We just integrated Pixelpop, looks awesome so far. We like the pre designed pop ups and also the dashboard design. Easy integration just copy and paste one line.

sal...com

May 13, 2019  on Bigcommerce

Easy to set up! - Hey, just downloaded PixelPop. This site is awesome, i have not published any popups yet as I am still just creating a bunch. The app is easy to use and publish. no scripts needed, just plug and play. EASY. love it.

inf...com

Apr 10, 2019  on Bigcommerce

Well Designed, Simple Interface - Strong customer service. Easy to use. Great price.

ric...com

Apr 03, 2019  on Bigcommerce

Easy Breezy! - The installation and set up process was a breeze! Much easier to configure and use than some of the competition.

mat...com

Aug 03, 2018  on Bigcommerce

Very good app - It really is a good app, we used it to notify customers of a promotion we are running on our buckets of 1750 screws.

inf...com

Jul 26, 2018  on Bigcommerce

Great - Easy to install, and use! For a free app, it does exactly what I want it to do.

tra...com

May 24, 2018  on Bigcommerce

Pixelpop - Great tool for pop-up boxes!

edi...com

Mar 28, 2018  on Bigcommerce

Super Simple/Awesome Layout - Super Simple to create a new pop up scream and can be use and several ideas! Super recommended!

may...com

Mar 06, 2018  on Bigcommerce

Easy to use! - Just created my first pop-up! Easy to use! Looking forward to some great results. Thanks! :)

sto...com

Mar 06, 2018  on Bigcommerce

Great Popup App! - This has been an incredible app, definitely worth paying for the exposure! There is much more to do with this app than with MailChimp.

bar...com

Feb 26, 2018  on Bigcommerce

Great app for managing pop ups! - Super easy to use. Great customer service. Quick install and full featured. I love it when things just work!

gar...com

Feb 12, 2018  on Bigcommerce

So easy to use - Pixelpop was super easy to install, deploy, and use. I definitely plan on using it for my store. Their customer service is great and I don't have to second guess what I need to do. Setting up exit intent is always important for a store owner to try to retain customers. However, it's also important to be able to publish a wide variety of messages. This tool does that and more.

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