Kristina was a great HELP!!! - I had a small issue and Kristina was happy to spring into action and help me!!!!

Works great for us - We switched from Mailchimp to Omnisend a year ago and it's been great. There's way more useful features and an great UI.

Excellent Support - I highly appreciate the support of Kristina from Omnisend. She was very fast, patience and supportive. Definetelly I would recommend Omnisend for anyone. Thank you!

Support - Agustin's attentiveness and knowledge were invaluable in guiding me to implement the necessary changes. I am extremely pleased with the prompt response!

Great Support! - We are grateful for the support offered by Omnisend. We have a dedicated account manager that is always able and willing to help out. They really stand behind us and want to see our business succeed. I would highly recommend Omnisend for anyone using BigCommerce. Thank you for all you do!

Amazing Program - We have been using Omnisend for all of our email marketing needs for years now and have nothing but amazing things to say. They have every feature we need, and when they don't, they are willing to work with our team to come up with a solution. Overall, we are very happy with the platform and Omnisend support team!

Easy to use! - We switched over from MailChimp to Omnisend. Although a little pricier, it's definitely a MUCH better platform. Super intuitive, easy to use templates and great support from our rep helping us with the integration, migration and setup.

Great emailing platform - We have used Omnisend for almost a year now. They interrelate well into Bigcommerce and are available to help if you get stuck on something. They continue to push out updates that make their app even easier to use.

Omnisend Review - Nothing but 5 stars! The integration with Big-commerce is very easy and smooth. Customer Service through the live chat is incredible. They always over-deliver when I have questions and concerns. They also make things super clear for me with step by step points and screenshots which is literally the best thing they do as this helps me easily understand things. Our account manager is awesome! Always checks on us to see if we need help with something. Her recommendations have been really helpful as-well. Overall really good service! Would highly recommend them!

Omnisend Review - Nothing but 5 stars! The integration with Big-commerce is very easy and smooth. Customer Service through the live chat is incredible. They always over-deliver when I have questions and concerns. They also make things super clear for me with step by step points and screenshots which is literally the best thing they do as this helps me easily understand things. Our account manager is awesome! Always checks on us to see if we need help with something. Her recommendations have been really helpful as-well. Overall really good service! Would highly recommend them!

Great Support - I am new using this app and contact support and right away Bassma guide me thru the steps and help me to fix my problem. I am very have with this app. Highly recommended

Great Software! & Support! - I was using other email marketing and Omnisend has been the best hands down! Slick and intuitive, and their support is great and usually reply in minutes. Highly recommend! Also the support is great even no matter what it is, usually it's pretty immediate but sometimes can be longer but they Will get it right! And then it's such better designing and data and everything compared to say MailChimp. Mailchimp's mobile popup is ridiculous and a waste of time and money, and even the mail chimp IP addresses that are used to send emails are Blacklisted with spam monitors, while Omnisend has none! Or at the least the IP that sent my emails. So it's definitely worth it! Get it! Better than all the others. And Everyone of their support are Great, I would mention names but Everyone has been such an incredible help.

Wonderful! - Omnisend is fantastic! It is a great system to use, and is quite powerful in its capabilities. Sydney and her team have been absolutely wonderful for suggestions and support!

Excellent experience - Working with the team at Omnisend has been fantastic. The onboarding experience was excellent and truly set us up for success. Our onboarding with Heather and Kristen was amazing. On top of that, Omnisend has a great customer support team that is highly responsive and helpful. Great experience overall!

Excellent experience - Working with the team at Omnisend has been fantastic. The onboarding experience was excellent and truly set us up for success. Our onboarding with Heather and Kristen was amazing. On top of that, Omnisend has a great customer support team that is highly responsive and helpful. Great experience overall!

Operation Support - We were having a difficult time testing our discount code hours before launching. We began a chat with Alex at Omnisend for help. He was very patient and thorough. He even checked back on the status of our progress and even though we were still struggling, Alex walked us through step by step until we reached success. That's the definition of Customer Support!!!

A Great Experience! - Our experience has been awesome from the start on all fronts. Great product, great service, exceptional support. Looking forward to all of the features this platform has to offer but really impressed with what OMNISEND is already doing for us. Our campaigns are getting great results and the automation feature is powerful, a big plus for us and our customers, perfect for the e-commerce space we’re in (abandoned cart integration w/Big Commerce is amazing). Did we mention the Omnisend Support Team...knowledgeable, personable and always there to help, strategizing and getting us ready for next steps that fit OUR needs. Bottom line, powerful email and marketing tool, we already see the value, we’re glad we made the move to OMNISEND, a big WIN for us. HIGHLY RECOMMEND

Awesome & Far Superior to MC - Made the switch after Mail Chimp continued to drop the ball. Omnisend has a better product with the even better features. It is also as close to native as you are going to get and integrates with BC almost flawlessly. Also, the ability to offer unique coupon codes to individuals helps us out a lot in fighting off the coupon bots. I would suggest most companies make this move.

It works & support is responsive. - The main reason I originally wanted to evaluate this software was the ability to actually save abandoned customer carts. To my knowledge, this is the current only functioning software package that does that. There was a few trouble points moving from another software package but the support team really did help get me moved over and functioning. Most everything works like you would expect, but do plan to take some time figuring out the quarks of what does what. Get it dialed in and you'll be happy like me.

Quick and easy to use, nice program - Quick and easy to use, nice program