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Customer reviews: NoFraud

Develop by Elite

Reviews (27)

Overall rating
4.9

What Merchants Think

Merchants generally regard NoFraud as an essential tool in their e-commerce operations. Many praise its effectiveness in fraud detection and prevention, highlighting how it has saved significant amounts of money by safeguarding transactions. Despite a couple of initial setup challenges mentioned by some, the overarching consensus is that NoFraud’s contribution to increasing conversion rates while mitigating risk is invaluable. The customer support team, regularly described as quick and professional, adds to its commendable reputation.

Key Strengths

  • High accuracy in fraud detection and prevention.
  • Easy integration and simple implementation across platforms.
  • Exceptional customer service and support.
  • Significant reduction in chargebacks and manual fraud investigations.
  • Enhanced order approval rates leading to increased revenue.
  • Useful features like manual intervention and seamless integration with shipping systems.

Common Concerns

  • Difficulties in the initial setup process for some merchants.
  • Lack of clear communication regarding service updates or changes.
  • Occasional integration issues related to order status updates in certain systems.

Final Thoughts

NoFraud receives a highly positive reception among its users, who rely on its robust fraud prevention capabilities to maintain the integrity and profitability of their online businesses. While minor setup and communication hiccups are noted, they are largely overshadowed by the software's efficiency and excellent customer service. As such, it remains a recommended choice for merchants seeking to protect their operations from fraudulent activities.

gha...com

Feb 04, 2019  on Bigcommerce

No Brainer - There are few services in business that make sense in every way. This happens to be one of them. Great team and service.

men...com

Oct 11, 2017  on Bigcommerce

NoFraud = NoHeadache - NoFraud has been a great partner in combating fraud on my website. They are adept at pinpointing fraud and have excellent customer service. I highly recommend this service.

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