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Customer reviews: NoFraud

Develop by Elite

Reviews (27)

Overall rating
4.9

What Merchants Think

Merchants generally regard NoFraud as an essential tool in their e-commerce operations. Many praise its effectiveness in fraud detection and prevention, highlighting how it has saved significant amounts of money by safeguarding transactions. Despite a couple of initial setup challenges mentioned by some, the overarching consensus is that NoFraud’s contribution to increasing conversion rates while mitigating risk is invaluable. The customer support team, regularly described as quick and professional, adds to its commendable reputation.

Key Strengths

  • High accuracy in fraud detection and prevention.
  • Easy integration and simple implementation across platforms.
  • Exceptional customer service and support.
  • Significant reduction in chargebacks and manual fraud investigations.
  • Enhanced order approval rates leading to increased revenue.
  • Useful features like manual intervention and seamless integration with shipping systems.

Common Concerns

  • Difficulties in the initial setup process for some merchants.
  • Lack of clear communication regarding service updates or changes.
  • Occasional integration issues related to order status updates in certain systems.

Final Thoughts

NoFraud receives a highly positive reception among its users, who rely on its robust fraud prevention capabilities to maintain the integrity and profitability of their online businesses. While minor setup and communication hiccups are noted, they are largely overshadowed by the software's efficiency and excellent customer service. As such, it remains a recommended choice for merchants seeking to protect their operations from fraudulent activities.

abe...com

Aug 21, 2024  on Bigcommerce

We'll see - We'll see how NoFraud screening works for us. Unfortunately, they wasted so much of our time and effort over the last 2 months getting NoFraud Checkout set up only to abandon it right as we were launching on the last of our sites. Supposedly we were the last one right before they stopped onboarding new customers. They should have let us know as soon as it was decided. The CEO emailed and called me to apologize and is trying to make it right. We'll see.

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