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Customer reviews: Maisie AI Chatbots + Live Chat + Quizzes

Develop by maisieai.com

Reviews (12)

Overall rating
4.3

What Merchants Think

Merchants who have used the "Maisie AI Chatbots + Live Chat + Quizzes" app generally find it a valuable tool for customer interaction and support automation. The app is praised for improving customer engagement and aiding sales, although a few users have experienced technical issues and challenges with customer support responsiveness. Overall, many find it an effective and efficient addition to their ecommerce operations.

Key Strengths

  • Enhances customer engagement and interaction.
  • Provides automation that saves labor hours.
  • Facilitates product recommendations and quizzes with high conversion rates.
  • Responsive and helpful support team.
  • Integrates well with Facebook Messenger and email for extended communication channels.
  • Easy setup and intuitive interface.
  • Enables creation of decision trees and knowledge bases for self-service queries.

Common Concerns

  • Technical glitches, primarily on the backend.
  • Occasional issues with message delivery via messenger.
  • Lack of timely support response in some cases.
  • Initial setup may take time and effort.

Final Thoughts

"Maisie AI Chatbots + Live Chat + Quizzes" has garnered positive reception as a powerful tool for enhancing ecommerce experiences. Its ability to automate and streamline customer service and sales processes is widely appreciated. Despite some technical hiccups and support concerns, many merchants recognize its potential in driving engagement and improving efficiency in their business operations.

mus...com

Feb 26, 2025  on Bigcommerce

Persistent Bug & Unresponsive Support - I recently tried using this service, but unfortunately encountered a serious bug that caused the program to get stuck on a single page, making it unusable for a prolonged period. I reached out to customer support multiple times for help, but never received a response. This lack of communication, combined with the persistent technical issue, ultimately led me to cancel my subscription and request that my account be deleted.Overall, I was disappointed with both the functionality of the product and the quality of customer service, and I cannot recommend it based on my experience.

apr...com

Jul 01, 2019  on Bigcommerce

Messages Not Sent - While installation was simple, messages simply were not sent from messenger.

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