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Customer reviews: Magic Zoom Plus

Develop by magictoolbox.com
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Reviews (29)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "Magic Zoom Plus." The app is commended for its effectiveness in enhancing product image displays and improving user experience across various devices. Many reviews highlight the exceptional customer support and the easy installation process, which are significant factors contributing to the positive feedback.

Key Strengths

  • Highly customizable zoom features that improve product image viewing.
  • Fantastic and responsive customer support team.
  • Easy installation with minimal setup required.
  • Cost-effective, with a one-time fee offering significant value.
  • Improves conversion rates, particularly on mobile devices.

Common Concerns

  • A few users experienced slow integration with certain themes.
  • Some merchants noted minor issues with image resizing and cutoff.
  • Sporadic reports of delayed customer support response times.

Final Thoughts

Overall, "Magic Zoom Plus" is well-received by merchants, largely due to its excellent functionality in enhancing product images and remarkable customer support. While there are minor concerns regarding theme integration and specific image issues, the app's benefits, particularly in driving mobile sales, make it a valuable tool for e-commerce platforms.

[email protected]

Jun 14, 2017  on Bigcommerce

Great App. - This is an excellent app. to zoom in on our products up closely and it does exactly what it was intended for. It also has a great customer support. Highly recommended.

[email protected]

Oct 26, 2015  on Bigcommerce

Awesome Service -

Magic Zoom Plus is great and the customer service is even better.  Highly recommended.

(Our domain migrates to Big Commerce in a week or so.)

Miami Paper Exporters

Aug 25, 2015  on Bigcommerce

Perfect! -

This is exactly what I was looking for. Customers need to see my envelopes and paper up close, and to be able to see the texture and color. This app does this beautifully. 

lia...com

Jul 13, 2015  on Bigcommerce

Great app with excellent support -

Magic Zoom Plus is a great app with excellent features, and phenomenal support. They've quickly implemented any changes I asked for without my having to implement the code. Great company!

I'm now using their 360 degree photo support as well and it's also awesome! Highly recommended.

adm...org

Nov 28, 2014  on Bigcommerce

Fantastic service! -

I purchased the Magic Zoom and the installation was so easy. Then I also purchased the Scroller, which didn't have Bigcommerce One Click Install, but they did it for me and it works beautifully. Highly recommended!

gr8...com

Oct 31, 2014  on Bigcommerce

Excellent app and great support. -

We wanted to add zooming capability to our product images that would work on tablets and mobile phones. This app does exactly what it was intended for. It is very easy to set up and works flawlessly. We had a couple glitches with our theme and the support team corrected them for us right away.

abs....uk

Sep 02, 2014  on Bigcommerce

Fabulous -

I had considered Magic zoom but was not sure it would work on my site & but thanks to this lovely new app I was able to easily try it for a couple of weeks and I just happily upgraded and no need to pay extra for installation as this app is very easy to install. I especially love the zoom function and that it works brilliantly & easily on tablets too. Happy bunny. 

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