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Gratisfaction: Loyalty. Giveaways. Contests. Birthdays logo

Customer reviews: Gratisfaction: Loyalty. Giveaways. Contests. Birthdays

Develop by appsmav.com

Reviews (23)

Overall rating
5

What Merchants Think

Overall, merchants regard "Gratisfaction: Loyalty. Giveaways. Contests. Birthdays" as a highly efficient and user-friendly app for managing loyalty and rewards programs. Many highlight the app's seamless integration, ease of setup, and the exceptional support provided by the customer service team. Merchants appreciate the comprehensive feature set that allows them to effectively engage with their customers while also noting the app’s affordability compared to competitors.

Key Strengths

  • Seamless and quick installation process.
  • Exceptional customer service and support, notably from team members like Praveen.
  • Comprehensive feature set including giveaways, contests, and social media engagement.
  • Customizable and flexible loyalty program options.
  • Free plan available with a full range of features.
  • Positive impact on customer engagement and traffic growth.

Common Concerns

  • Initial setup can be confusing for some users.
  • Desire for more integrations, particularly with email service providers.
  • Need for more instructional guidance or tutorial within the app.

Final Thoughts

"Gratisfaction: Loyalty. Giveaways. Contests. Birthdays" has been well-received by merchants who appreciate its robust features and exceptional support. Despite minor challenges during setup and a wish for expanded integrations, the app's significant advantages, including a free comprehensive version, make it a valuable tool for businesses looking to enhance customer loyalty and engagement.

int...com

Feb 13, 2019  on Bigcommerce

Amazing features and Customer service - This app has awesome features with free version and also the customer service is excellent.I was facing some issues while installing the app but the customer service so prompt that it was a very hassle free process for me.I highly recommend it to all the users.

Jan 23, 2019  on Bigcommerce

Great App So Far - I installed all of the top rated Reward & Loyalty apps listed in the app market. While there are definitely some nice options, what stood out for me with Gratisfaction is they are the only one that offers a free plan that includes ALL of the features so you can truly get a feel for what the App can do, which was extremely important to me to keep costs down while getting the store back up and running after moving over from Shopify. To me, it's a very smart move on their part, and a mistake by the other apps. It's sort of like going to test drive a car and the salesmen tells you that you can drive the car, but you can't turn on the stereo, test out the navigation system, adjust the seat, or go faster than 35 MPH until you purchase the car. How can you commit to something like that long term without knowing everything about how it's going to work for you with all the options? On top of that, their support has been very responsive and helpful when I have had questions. Gratisfaction for the win here!

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