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Gratisfaction Loyalty & Giveaways logo

Gratisfaction Loyalty & Giveaways

Develop by appsmav.com
Free plan available

Boost loyalty with rewards, giveaways, and scratch-to-win contests.

Referral rewards
Loyalty rewards
Giveaways contests
Scratch-to-win
Birthday incentives
Sweepstakes options
Post-purchase rewards
Etsy sales points

About Gratisfaction Loyalty & Giveaways

Launched May 27, 2015

Categories

Built by appsmav.com

Zotabox Promotion & Conversion 20+ Tools logo
(67 Reviews)
  • Sponsored

Enhance eCommerce with 20+ tools for promotions and conversions....

Description

Giveaways + Contests + Loyalty + Referral + Rewards + Birthdays + Sweepstakes + Post Purchase + Also, reward points for your Etsy sales.

Gratisfaction has the following key elements:

SCRATCH AND WIN APP UNLIMITED USERS PLAN FREE WITH ANY PAID ANNUAL PLAN OF GRATISFACTION. Search 'scratch and win' in the BigCommerce App Store

Reward your customers for any worthwhile unique actions they may take like:

**

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Customers can spend their points by claiming rewards, from coupons to physical rewards. Define the points required to redeem the rewards; you have all the freedom to run your program however you see fit.

Gratisfaction is free forever, up to 100 users. It includes all features (excluding footer credit). You only pay based on the number of users you acquire. Take it for a spin today!

Pros

  • Offers a variety of reward options, including coupons and physical rewards.
  • Unlimited users with a paid annual plan for the scratch and win feature.
  • Free up to 100 users with all features included (excluding footer credit).
  • Flexible points system allowing customization of redemption options.
  • Easy installation with helpful live chat support.
  • Well-designed and user-friendly interface.

Cons

  • The free plan is limited to 100 users, which may not be sufficient for larger businesses.
  • Full access without footer credit requires payment as users increase.

Top Helpful Reviews

inf...com

Jul 15, 2025  on Bigcommerce

Customer Service is always on Point !!! - Many features to boost sales and customer engagement on website!

del...com

Jul 10, 2025  on Bigcommerce

Perfect for my small business needs - Looking at all the different rewards programs was quite daunting. A lot of the features seemed locked away behind premium tier packages which were too expensive for my small business to justify the costs. Then I discovered Gratisfaction which was much different – all the features of the program were available to everyone, and the pricing is based on the number of users you have in the system. It just makes sense. Setup was a breeze. I was actually planning on just signing up and testing the system. Little did I release 30 minutes later I’d have a rewards program running live on my website! I was not prepared for how smooth the process was. Customizing and configuring all the emails, color schemes, etc took me over a week of solid work. But I’m very pleased with the results so far. Customer service has also been awesome – they reached out a few days after installing to see how I was doing. I responded with a few minor questions. They responded with helpful advice and then followed up a week later to say they saw I had implemented the changes and to ask if I wanted any more suggestions to keep me going. I felt like I was given the VIP white glove treatment by the team despite being a small fish in the pond so to speak. I think my biggest complaint is the way the rewards programs are implemented. When customers “claim” a reward, they are given a single-use coupon code. This works fine for dollar and percentage discounts. The confusion comes into how to setup product rewards. Basically their implementation requires the customer to file a “claim”, generate the coupon code, add the item to cart, and then apply the coupon code. Most of my customers shop late at night – I’m lucky if they can even spell their shipping address correctly! I’m sure I’ll get some confused customers, but it’s a minor issue considering that I actually have a full fledged rewards program that my small business can actually afford! Overall the program is still new – I have around 50 users signed up so far and very little points accumulated or spent so it’s hard to see how the program will grow and if it will serve it’s intended purposes for my business. Still, I am confident I made the right choice for my small business needs and have been satisfied with the customer service onboarding thus far.

del...com

Jul 10, 2025  on Bigcommerce

Perfect for my small business needs - Looking at all the different rewards programs was quite daunting. A lot of the features seemed locked away behind premium tier packages which were too expensive for my small business to justify the costs. Then I discovered Gratisfaction which was much different – all the features of the program were available to everyone, and the pricing is based on the number of users you have in the system. It just makes sense. Setup was a breeze. I was actually planning on just signing up and testing the system. Little did I release 30 minutes later I’d have a rewards program running live on my website! I was not prepared for how smooth the process was. Customizing and configuring all the emails, color schemes, etc took me over a week of solid work. But I’m very pleased with the results so far. Customer service has also been awesome – they reached out a few days after installing to see how I was doing. I responded with a few minor questions. They responded with helpful advice and then followed up a week later to say they saw I had implemented the changes and to ask if I wanted any more suggestions to keep me going. I felt like I was given the VIP white glove treatment by the team despite being a small fish in the pond so to speak. I think my biggest complaint is the way the rewards programs are implemented. When customers “claim” a reward, they are given a single-use coupon code. This works fine for dollar and percentage discounts. The confusion comes into how to setup product rewards. Basically their implementation requires the customer to file a “claim”, generate the coupon code, add the item to cart, and then apply the coupon code. Most of my customers shop late at night – I’m lucky if they can even spell their shipping address correctly! I’m sure I’ll get some confused customers, but it’s a minor issue considering that I actually have a full fledged rewards program that my small business can actually afford!Overall the program is still new – I have around 50 users signed up so far and very little points accumulated or spent so it’s hard to see how the program will grow and if it will serve it’s intended purposes for my business. Still, I am confident I made the right choice for my small business needs and have been satisfied with the customer service onboarding thus far.

rob...com

Feb 24, 2025  on Bigcommerce

Quickest install ever - What a nice piece of kit. Was super easy to install once i had the assistance of livechat support helping me through each step. Its rare enough to see install going completely smoothly but this did so well done guys on a very nice, easy to set up, well designed, well thought out UX. I wish it was always this easy

bri...com

Nov 14, 2024  on Bigcommerce

Great Rewards Program - The Gratisfaction team is very hands on and quick at responding when we need help in the app. There are some limitations to what you can offer with their rewards program, but it is very comprehensive otherwise. I would also appreciate further integration with our email provider so that we can send redemption emails and the like through our ESP instead. Overall, it is a great starter app for those looking to create an online rewards program for their business.

chr...com

Dec 30, 2022  on Bigcommerce

5 star App - A fantastic app with exceptional customer service. The features on the app are awesome and easy to understand and integrate with Big Commerce. Various loyalty options allows us the flexibility to tailor make and reward our customers on multiple fronts. I was truly impressed with the level of customer service extended to us and the support team helped us trouble shoot some initial hick ups we faced and going out of way to ensure we were thoroughly satisfied. I would certainly recommend the app

nai...com

Oct 03, 2022  on Bigcommerce

Awesome Integration - Gratisfaction is an awesome App. I loved the way the app's dashboard is set up at the time of installation. Simple and straightforward steps and the App got integrated into my store. Easy customization of almost all components of the app. Thanks for such an app design. I actually needed it so that I could reward my customers during purchases.Since my store is still an MVP, I am just integrating things. But definitely, your app will help me a lot. I would need such apps or services that would help to conduct kids' activities, organize some fun events, social media engagement, etc.

nai...com

Oct 03, 2022  on Bigcommerce

Awesome Integration - Gratisfaction is an awesome App. I loved the way the app's dashboard is set up at the time of installation. Simple and straightforward steps and the App got integrated into my store. Easy customization of almost all components of the app. Thanks for such an app design. I actually needed it so that I could reward my customers during purchases. Since my store is still an MVP, I am just integrating things. But definitely, your app will help me a lot. I would need such apps or services that would help to conduct kids' activities, organize some fun events, social media engagement, etc.

inf...com

Jun 13, 2022  on Bigcommerce

Great app, excellent team. - This app is a great way to rewards customers. The app is easy to set up and the support you get from the team makes the set up very easy. I highly recommend this app.

gre...com

May 02, 2022  on Bigcommerce

Very easy to use, A+ support - Very easy to use, been using for a few months and extremely happy. Support is on point, very easy to contact. Also provides helpful tips to get more subscribers. Highly recommended!

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