Epic Page Builder Widgets logo

Customer reviews: Epic Page Builder Widgets

Reviews (38)

Overall rating
4.5

What Merchants Think

The "Epic Page Builder Widgets" app generally receives positive feedback from merchants using BigCommerce. They appreciate the added flexibility and functionality it brings to their websites, often highlighting the support materials like YouTube tutorials available by the app creator, Kal. However, some users have faced challenges, particularly regarding customer support and multi-storefront capability.

Key Strengths

  • Enhanced design flexibility and functionality beyond BigCommerce’s native offerings.
  • User-friendly interface that simplifies content updates and page development.
  • Comprehensive tutorials and support via YouTube videos.
  • Cost-effective pricing, with many basic features offered for free.
  • Time-saving features that reduce page development time significantly.
  • Improvement in SEO through use of widgets like Image Gallery and Accordion.

Common Concerns

  • Lack of responsive customer support, particularly after purchasing advanced features.
  • Issues with multi-storefront access, which some users felt was misrepresented.
  • Technical limitations with the layout, particularly for mobile optimization: images and text not scaling well across devices.
  • Frustration with unresolved technical glitches despite repeated contact attempts.

Final Thoughts

Overall, the "Epic Page Builder Widgets" app is well-received for its ability to enhance the BigCommerce platform with additional, user-friendly functionality. While the instructional support available through tutorials is praised, the app's potential is sometimes undermined by customer service and technical issues that need addressing to ensure a seamless experience across different storefronts and devices.

inf...com

Dec 29, 2023  on Bigcommerce

Widget Plug ins - On the plus side - the You Tube Videos that Kal Wiggins has produced on Page Builder are top rate. I had no clue how to use Page Builder, I watched a few videos and finished the landing page in a day. His knowledge and skill are easily apparent and the production and delivery are disarmingly honest and charming while being efficient and to the point. Bravo Kal.On the critical and please improve side. 1) I wanted to use a lot of the widgets but I found I could not. Although better designed, with more control features and more visually appealing than the BC in-house widgets, One was limited to a maximum of two columns on the PC view. If you put three or four across in a row with images and text - they would become illegible and collage on the page in Phone view. To take my proposed layout for my landing page of six columns and convert it to two columns to accommodate the widgets - my home screen would no longer be functional as one would have to scroll down forever to get through the content on PC view. NOTE: I could not use the BC Widgets either because the text over the image made the text illegible. Epicdesignlabs at least addressed that flaw with their product by providing a text background. I preferred this to the BC widget despite the image being much smaller in the Widget frame but still had to abandon it due to poor translation to phone view when more than 2 columns were used. So neither BC or Epic's widgets could be used. As a result I had to use plain old separate images with separate buttons and separate text boxes. So the page looks like it is out of the 90's. This tells me your work is not done. Just make the images in the boxes scale able between Platform views and make the images fill the frame under the text (or make that an option). ps. - I still want you to develop a progressive SEARCH BAR that allows multiple search options.

Scroll to Top