Bigcommerce Customer journey apps 2025

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Nudgify Social Proof

8.2

2 Reviews

Boost sales with real-time notifications, social proof, FOMO, and urgency. Show more

Nudgify Social Proof is a dynamic app designed to boost your sales and enhance customer experiences through strategic notifications called "Nudges." By utilizing a library of Nudges that display real-time data such as recent orders, product scarcity, and free delivery offers, Nudgify creates powerful Social Proof, FOMO, and Urgency that drive customer actions. The app is fully automated, allowing you to easily choose and customize Nudges for various pages of your store, optimizing engagement and reducing bounce rates and abandoned carts. Live data presentation lets customers see current store activity, helping them make purchasing decisions more quickly. Additionally, you can create custom Nudges to offer personalized tips, product recommendations, or guidance through sign-up processes. Nudgify stands out as a versatile tool that not only boosts sales and sign-ups but also directs customers to the right products, making it a compelling alternative to other Social Proof and FOMO apps like Sales Pop and Fomo.

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Built-in analytics

Social proof

Real-time notifications

Low stock alerts

Sales pop

Fomo urgency

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Bizrate Insights Reviews

"Boost eCommerce with comprehensive, actionable customer feedback—absolutely free." Show more

Bizrate Insights Reviews is a cutting-edge voice-of-customer solution designed to help retailers gather authentic and actionable feedback from customers on a large scale. This app enables businesses to gain a precise understanding of customer desires, pain points, and areas in need of improvement. By utilizing the Online Buyer solution, you can make informed business decisions based on actual customer feedback, significantly enhancing product offerings, services, and business strategies. Bizrate Insights allows for feedback collection from verified buyers at crucial stages of their shopping journey, from purchase to fulfillment. The app includes unlimited invitations and feedback responses, with additional options for access and reporting to suit your needs. Dive deeper into data analysis with the VitalSigns dashboard, which offers benchmarking and performance metrics to identify potential issues and opportunities. Establish your business credibility with free feedback syndication across major platforms like Google, Bing, and Yahoo—all at no cost, maximizing your eCommerce revenue through a comprehensive understanding of your customers.

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Actionable insights

Performance metrics

Verified buyer feedback

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ingrid

Optimize delivery strategies, boost conversions, reduce cart abandonment with Ingrid. Show more

Ingrid is a powerful app designed to transform your shipping options into a catalyst for increased conversions, rather than a source of cart abandonment. By leveraging data-driven insights, Ingrid allows you to craft a comprehensive delivery strategy that enhances the customer experience and promotes profitability. Its user-friendly interface enables businesses to tailor shipping solutions that meet the diverse needs of their customers, offering flexibility and transparency throughout the purchasing process. The app integrates seamlessly with existing e-commerce systems, ensuring a smooth transition and immediate benefits. With Ingrid, businesses can gain a competitive edge by optimizing delivery choices, reducing friction at checkout, and fostering customer satisfaction and loyalty. Unlock the potential of your shipping strategy with Ingrid, where every delivery choice is an opportunity to boost your brand's success.

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Boost conversions

Reduce cart abandonment

Optimize delivery strategies

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ContactPigeon

6.6

4 Reviews

"Boost sales with real-time insights and personalized marketing automation." Show more

ContactPigeon is a powerful tool designed to revolutionize the way e-shop owners engage with their customers. It offers real-time tracking of visitor behavior across the entire customer journey, allowing you to interact with them at the perfect moment through personalized messaging. By combining real-time insights with event-driven marketing, ContactPigeon empowers you to deliver highly targeted campaigns tailored to specific visitor actions. Supporting multi-channel campaigns through emails, SMS, pop-ups, and social media, it provides flexibility in how you reach your audience. You have the freedom to design unique customer journeys and touchpoints with the platform’s intuitive interface and robust audience segmentation tools, significantly enhancing your marketing efforts. Ultimately, ContactPigeon drives automation-led sales on a large scale, and even offers a free plan for Bigcommerce customers with small stores, managing up to 250 contacts.

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Audience segmentation

Real-time insights

Personalized marketing

Multi-channel delivery

Event-driven campaigns

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LateShipment.com Delivery Experience Management

8.2

1 Reviews

Enhance post-purchase experience by managing and optimizing delivery journeys. Show more

LateShipment.com Delivery Experience Management is an essential tool for BigCommerce users looking to enhance their post-purchase customer interactions. The app empowers businesses to take full control of the delivery experience, ensuring that every stage of the order journey is seamless and satisfying for customers. By proactively managing shipment processes, LateShipment.com helps reduce the volume of shipping-related inquiries, allowing businesses to focus on providing exceptional service. With real-time tracking and insightful analytics, the app not only resolves delivery issues swiftly but also anticipates potential delays, keeping customers informed and reassured. This proactive approach transforms what could be a stressful waiting period into a pleasant extension of the shopping experience, ultimately leading to increased customer loyalty and satisfaction. Overall, LateShipment.com serves as a vital component in optimizing the delivery phase, giving businesses the tools to deliver delight along with their products.

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Order tracking

Automated notifications

Delivery management

Post-purchase optimization

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Salesfire

8.2

4 Reviews

Optimize sales with AI-driven customer journey solutions for online retailers. Show more

Salesfire is a cutting-edge app designed to optimize the customer journey for online retailers using data-driven solutions. By leveraging advanced analytics and AI, Salesfire transforms visitor interactions into meaningful insights, empowering businesses to enhance on-site engagement and personalize user experiences. This results in increased conversions and boosted revenue growth. The app excels in collecting first-party data, enabling more effective retargeting strategies and turning potential visitors into loyal customers. Trusted by leading brands, Salesfire offers seamless integration with your website, allowing you to effortlessly enhance your digital strategy. Compatible with BigCommerce, you can connect and start benefiting from Salesfire's capabilities within minutes. Make the most of customer insights and elevate your e-commerce performance with Salesfire today.

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Ai-driven optimization

Data transformation

Customer journey insights

On-site engagement

Personalised experiences

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Ortto

8.2

1 Reviews

"Unify data, automate marketing, and enhance customer experiences with Ortto." Show more

Ortto is an innovative application designed to unify data, marketing automation, and analytics to create seamless and impactful customer experiences. By integrating various data sources, Ortto allows businesses to have a comprehensive view of their customer interactions and behaviors. With its powerful marketing automation features, companies can personalize and automate their marketing strategies, enhancing customer engagement and nurturing leads efficiently. The analytics capabilities of Ortto enable businesses to gain deep insights into campaign performances, customer journeys, and revenue outcomes, fostering data-driven decision-making. Whether you are looking to optimize your marketing efforts or deepen customer relationships, Ortto provides the tools necessary to turn insights into actionable strategies that drive revenue growth. Its user-friendly interface empowers teams to collaborate effectively, ensuring that all initiatives are aligned with business goals. Overall, Ortto is a valuable asset for any organization seeking to enhance their marketing and customer experience efforts through data integration and intelligent automation.

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Customer journey

Automate marketing

Unify data

Enhance experiences

Build analytics

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Connectif

$100-$887 / Month

8.2

3 Reviews

Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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UserWay Website Accessibility

$49-$349 / Month

9.1

11 Reviews

Start your accessibility journey to ADA and WCAG compliance Show more

UserWay Website Accessibility is a powerful app designed to enhance the inclusivity and performance of your Shopify store by ensuring compliance with major accessibility standards such as ADA, EN 301 549, Section 508, and WCAG. By removing accessibility barriers, this app significantly expands your market reach and enhances the user experience, leading to improved conversion rates. Powered by advanced AI, UserWay offers solutions that guarantee equal access rights, minimizing the risk of facing accessibility-related lawsuits. The app provides a comprehensive approach to compliance, including a user-friendly AI widget that supports over 53 different languages, making your site accessible to a global audience. Additionally, UserWay ensures continual site improvement with live monitoring, offering insights into severe violations and recommending necessary remediations. By integrating UserWay into your Shopify store, you take a crucial step towards greater inclusivity and improved site metrics.

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Ada & wcag compliance

Regulatory conformance support

Accessibility barriers removal

Ai-powered solutions

Boosts site conversions

Lawsuit risk protection

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Spiff 3D Product Customizer

"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Hive.co: Email Marketing

$79-$649 / Month

8.2

2 Reviews

Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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FlashFlow

$10-$20 / Month

Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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BooleanMaths

$25-$200 / Month

AI-powered insights for e-commerce marketing and customer journey optimisation. Show more

BooleanMaths is a cutting-edge AI-powered platform that empowers e-commerce businesses with precise marketing attribution and analytics. It offers advanced attribution models and real-time analytics, allowing merchants to thoroughly analyze their store performance, optimize advertising strategies, and boost Return on Advertising Spend (ROAS). By seamlessly integrating with Meta and Google Conversion APIs, BooleanMaths sends accurate customer journey data directly to Ad Platforms, ensuring highly targeted and effective advertising campaigns. This functionality aids businesses in crafting more personalized and strategic marketing efforts, leading to enhanced customer engagement and growth. Real-time customer analytics and event triggers further enable merchants to create robust retargeting audiences, maximizing the impact of their marketing initiatives. Overall, BooleanMaths provides invaluable insights that drive improved decision-making and sustainable business growth.

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Real-time analytics

Conversion api integration

Ai-powered insights

Event triggers

Advanced attribution models

Ad optimisation

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Ortto

8.2

1 Reviews

"Unify data, automate marketing, and enhance customer experiences with Ortto." Show more

Ortto is an innovative application designed to unify data, marketing automation, and analytics to create seamless and impactful customer experiences. By integrating various data sources, Ortto allows businesses to have a comprehensive view of their customer interactions and behaviors. With its powerful marketing automation features, companies can personalize and automate their marketing strategies, enhancing customer engagement and nurturing leads efficiently. The analytics capabilities of Ortto enable businesses to gain deep insights into campaign performances, customer journeys, and revenue outcomes, fostering data-driven decision-making. Whether you are looking to optimize your marketing efforts or deepen customer relationships, Ortto provides the tools necessary to turn insights into actionable strategies that drive revenue growth. Its user-friendly interface empowers teams to collaborate effectively, ensuring that all initiatives are aligned with business goals. Overall, Ortto is a valuable asset for any organization seeking to enhance their marketing and customer experience efforts through data integration and intelligent automation.

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Customer journey

Automate marketing

Unify data

Enhance experiences

Build analytics

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Yotpo ‑ Product Reviews App

$15-$119 / Month

9.4

7,304 Reviews

Collect and display customer content across the buyer journey. Show more

Yotpo Product Reviews & UGC is an essential app for eCommerce brands looking to leverage customer feedback to enhance their sales strategies. By utilizing its AI-powered review widgets, Yotpo enables businesses of all sizes to effortlessly collect and display high-quality product reviews that significantly influence the purchasing decisions of potential buyers. The app's seamless integration capabilities allow brands to showcase their reviews and star ratings on critical platforms like social media and Google, amplifying their reach and impact. Moreover, Yotpo fosters valuable interactions by connecting product reviews with SMS, loyalty programs, and subscription services, creating a comprehensive eCommerce ecosystem. The platform also ensures businesses can effectively highlight their most compelling reviews through features like review summaries, media galleries, and star ratings, enhancing buyer confidence. With customization options and smart filters, Yotpo empowers marketers to present relevant and appealing content to their audiences. Finally, the effortless synchronization with the Shop app ensures that reviews are up-to-date and integrated smoothly into the eCommerce experience.

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Social media integration

Customizable review widget

Ai-powered widgets

Google seller ratings

Smart filters

Sms and loyalty synergies

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Honeycomb Upsell & Cross Sell

$49.99-$149.99 / Month

9.1

589 Reviews

Boost your sales with one-click upsell & cross sell funnels Show more

Honeycomb Upsell & Cross Sell is a powerful app designed for Shopify store owners to enhance their revenue by leveraging upselling and cross-selling strategies. By integrating seamless upsell and cross-sell offers across various touchpoints—such as the product page, cart page, post-purchase, and thank-you pages—this app effectively increases average order value. Its AI-powered recommendation engine automates the process, ensuring optimal product matches for upsells, helping merchants maximize their sales potential. The app also includes features like built-in A/B split testing to identify the most effective offers, and true one-click-to-buy post-purchase upsells for enhanced customer convenience. With easy customization options and hassle-free setup, merchants can tailor the app to fit their store's aesthetic without any complex coding. Honeycomb Upsell Funnels empowers retailers to create effective upselling strategies that drive sales growth effortlessly.

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Customizable interface

Ai-powered recommendations

A/b split testing

One-click post-purchase upsells

Autopilot setup mode

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StoreView

$7.99 / Month

9.1

118 Reviews

View your customers' journey as they interact with your store. Show more

StoreView is a comprehensive analytics tool designed to provide online store owners with a clear and concise overview of their store's performance. It meticulously tracks critical metrics such as page visits, cart activities, checkouts, and orders, enabling you to quickly assess the impact of new marketing campaigns and identify obstacles that may be hindering customer purchases. The app offers daily reports that highlight which products are performing well and which ones might need strategic adjustments to boost conversion rates. With StoreView, you can delve into detailed customer journeys to pinpoint exactly where visitors might be dropping off, thus gaining valuable insights to enhance user experience. Additionally, it offers information about visitor attributes, including IP address and location, to help you better understand your customer base. The app is designed for effortless integration, requiring no complicated configurations, so you can focus on optimizing your store’s performance without any hassle.

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Daily reports

Order tracking

One-click setup

Customer journeys

Product performance

Track page visits

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Sticky Cart+ Fly Cart

$2.95 / Month

7.4

4 Reviews

Expedite Your Customer’s Buying Journey Show more

Sticky Cart+ Fly Cart is a dynamic app designed to enhance the shopping experience on your online store and boost conversion rates. One of its standout features is the "Fly to Cart" animation effect, which delights customers with a visually captivating transition as products glide from their images into the shopping cart upon being added. This engaging feature not only adds a touch of excitement but also provides clear visual feedback that reassures customers their selections have been successfully processed. By incorporating such interactive elements, Sticky Cart+ Fly Cart aims to make online shopping more enjoyable and intuitive. This app focuses on improving user engagement and satisfaction, encouraging shoppers to continue browsing and purchasing. Explore how Sticky Cart+ Fly Cart can transform your online store by integrating seamless, animated interactions that captivate your customers.

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Smooth animation

Fly to cart

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