Collect feedback from verified buyers at key moments in their journey—from purchase to fulfillment.

Our advanced voice-of-customer solution enables retailers to get authentic and actionable feedback from customers on a massive scale. This allows your business to precisely understand what your customers want, their pain points, and what areas of your business needs improvement. With our Online Buyer solution, make informed decisions and adjust your products, services, or business strategies based on actual customer responses rather than speculation.

Bizrate Insights VoC Feedback lets you collect feedback from verified buyers at key moments in their shopping journey—from purchase to fulfillment. Our solutions include unlimited invitations and responses with options for additional access and reporting.

To make sense of your data, dive into our VitalSigns dashboard for benchmarking and performance metrics to spot problems and opportunities.

And get free feedback syndication across Google, Bing, and Yahoo to establish credibility. All free!

Benefits:

Maximize eCommerce revenue with a 360-degree view of your customers – all at not cost.