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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (354)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

jos...com

Jun 06, 2023  on Bigcommerce

Best fulfillment company I've used - chinadivision has been very ontop of getting our Amazon and website orders fulfilled. They have a very high rate of getting orders out on time, and I've had no issues or complaints. We highly recommend chinadivision for fulfilling your orders. They are a company who is always growing and getting better. They are relentlessly excellent.

edg...com

May 16, 2023  on Bigcommerce

waiting time - We are partnering with Chinadivision for logistics services, and it has been great. They have helped us to reduce our customers' waiting time.

mor...com

May 11, 2023  on Bigcommerce

Reliable and trustworthy procurement partner - I used to think that Chinadivision was a small company and was considering whether to cooperate with them. However, after a video call with their sales team, I no longer have any doubts about them. In May, I will visit China and their warehouse and company. I am very excited about it.

eun...com

May 05, 2023  on Bigcommerce

Excellent experience. - Starting my entrepreneurial journey in Canada, Chinadivision provided excellent services.

can...com

Apr 26, 2023  on Bigcommerce

I believed them - I was recommended by a friend to use Chinadivision. I originally chose other logistics companies, but after comparison, I still think Chinadivision is more reliable.

sui...com

Apr 25, 2023  on Bigcommerce

The chinadivision team has been incredibly… - The chinadivision team has been incredibly helpful, and a pleasure to work with!

cat...com

Dec 23, 2021  on Bigcommerce

Professional and patient customer services - ChinaDivision provides me with professional customer services. Amazing experience.

scx...com

Jun 05, 2020  on Bigcommerce

I was scammed - I don't know who runs this company, but their app needs to be removed. Me and many other friends who worked with ChinaDivision were unfortunately mistreated, they took our money and said they'll deliver our orders. Months later, no sign of them. No one is answering us, no one cares. They took our money and didn't deliver these orders. Whether you're dropshipping or you have a different business model, it doesn't matter. Do not work with ChinaDivision, and definitely not with Yumi Lin. They don't care about you, they care about your money only.Do not RISK it. They will ruin your business and bank accounts, like they did to mine.

scx...com

Jun 05, 2020  on Bigcommerce

I was scammed - I don't know who runs this company, but their app needs to be removed. Me and many other friends who worked with ChinaDivision were unfortunately mistreated, they took our money and said they'll deliver our orders. Months later, no sign of them. No one is answering us, no one cares. They took our money and didn't deliver these orders. Whether you're dropshipping or you have a different business model, it doesn't matter. Do not work with ChinaDivision, and definitely not with Yumi Lin. They don't care about you, they care about your money only. Do not RISK it. They will ruin your business and bank accounts, like they did to mine.

coo...com

Jun 05, 2020  on Bigcommerce

Don't work with them - This company took my money and never delivered 99% of my orders.When I try to contact them, they ignore me and they won't give me all my money back. Don't ever work with them because you'll get banned by Paypal, stripe, 2checkout, or any other processor, you'll get in trouble.Choose someone else for your fulfillment.

coo...com

Jun 05, 2020  on Bigcommerce

Don't work with them - This company took my money and never delivered 99% of my orders. When I try to contact them, they ignore me and they won't give me all my money back. Don't ever work with them because you'll get banned by Paypal, stripe, 2checkout, or any other processor, you'll get in trouble. Choose someone else for your fulfillment.

fra...com

Jun 05, 2020  on Bigcommerce

This is a SCAM - I LOST SO MUCH MONEY because of Yumi Lin & Mozart from ChinaDivision because they didn't deliver my orders in months!All my customers were extremely angry and I couldn't help them, because Yumi and Mozart (agents from ChinaDivision) ignored me after I paid them. My orders had no meaningful tracking updates, and as I write this, they've still not delivered, after months.If you care about your business at all DO NOT WORK with ChinaDivision in your life. There are so many other options.

fra...com

Jun 05, 2020  on Bigcommerce

This is a SCAM - I LOST SO MUCH MONEY because of Yumi Lin & Mozart from ChinaDivision because they didn't deliver my orders in months! All my customers were extremely angry and I couldn't help them, because Yumi and Mozart (agents from ChinaDivision) ignored me after I paid them. My orders had no meaningful tracking updates, and as I write this, they've still not delivered, after months. If you care about your business at all DO NOT WORK with ChinaDivision in your life. There are so many other options.

gzq...com

Apr 10, 2017  on Bigcommerce

Goldmarketmovement - Great app! I highly recommend it to anyone trying to maximize their BigCommerce store!

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