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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (354)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

dix...com

Nov 14, 2025  on Bigcommerce

A valid app - A valid app. However, the data layout was changed without notice due to the version upgrade, which caused trouble.

49v...com

Nov 14, 2025  on Bigcommerce

Super effective, and simple to use! - Super effective, and simple to use! Does the job, recommend it if you need to bulk fulfil orders.

yon...com

Oct 23, 2025  on Bigcommerce

The integration is smooth, and the order fulfillment process has been reliable and efficient from day one. - The integration is smooth, and the order fulfillment process has been reliable and efficient from day one.A special thanks to Steve Schwab, who was incredibly helpful throughout the onboarding process. He answered all our questions promptly and made sure everything ran smoothly as we got started. His support gave us real confidence in choosing Fulfillrite as our fulfillment partner.

lau...com

Oct 23, 2025  on Bigcommerce

Everything just works. - Streamlined fulfilment - Very easy to manage and send orders. Linked up very quickly with my SKUs on the store.Moreover, returns process is just as smooth.Chinadivision has been very responsive and their fees are reasonable and transparent.

fr8...com

Oct 21, 2025  on Bigcommerce

Daphne was most helpful in correcting a back end glitch that prevented a label from being printed. - Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.

fr7...com

Oct 21, 2025  on Bigcommerce

Very impressed with Anup's support!! - After installing the app I had a few issues with trying to pay for my shipment. Anup explained to me what the issue was and guided me what to do. Anup also answered a few more questions I had with confidence and in a quick fashion. Very impressed with Anup's support!!

lau...com

Oct 17, 2025  on Bigcommerce

The level of confidence I have in this product vs. the competitor's is VERY high. - We had been using another developer's paid product for over a year, and it seemed to only trend worse over time. After several reports of abandoned carts due to shipping errors, I had to take action as that developer had poor communication skills (no responses to emails, unavailable when ringing phones).Chinadivison. As the name implies, it really is! We have two warehouse locations in different countries, with different region-specific carrier rate accounts. A few simple rules, and with a test profile, we were test-shipping error-free, with ACCURATE rates.The level of confidence I have in this product vs. the competitor's is VERY high.

gt6...com

Oct 17, 2025  on Bigcommerce

Chinadivision is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our store is fully integrated and I set all of it up myself. - Chinadivision is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our store is fully integrated and I set all of it up myself.

s6f...com

Sep 26, 2025  on Bigcommerce

We’ve had a great experience using Chinadivision! - I really appreciate the wide range of shipping options available—it makes it so much easier to find the best rates and delivery times for our customers. Their platform is user-friendly, and their customer service has been consistently responsive and helpful whenever we’ve needed support. Highly recommended for businesses looking to simplify their shipping process!

mqv...com

Sep 26, 2025  on Bigcommerce

Thank you, Neil , for your outstanding support! - I had the absolute pleasure of working with Neil for the setup of our Chindivision account, and I couldn't be more grateful for her assistance. From the very beginning, Neil demonstrated exceptional knowledge of the platform and guided us through every step with clarity and precision.What truly stood out was her immense patience—no matter how many questions I had or how detailed the requirements were, she remained calm, courteous, and incredibly helpful throughout. Her ability to explain complex features in a simple, understandable manner made the entire process smooth and stress-free.Neil is a true asset to the team, and her professionalism, responsiveness, and deep expertise made a significant difference in getting everything set up efficiently. I wholeheartedly recommend her to anyone needing support with Chindivision or logistics in general.

zuy...com

Sep 18, 2025  on Bigcommerce

Chinadivision's onboarding process has been fantastic. - So far, so good. Even though we've just launched, the integration process has been simple and smooth. Chinadivision's onboarding process has been fantastic.

vd8...com

Sep 18, 2025  on Bigcommerce

Great implemantation service (Manas was our guy) - Great implemantation service (Manas was our guy), really helped us going through all the onboarding procced with grace and patient, and above all, professionaly!

azx...com

Sep 11, 2025  on Bigcommerce

Absolute game changer. - This app will save me hours on manually fulfilling orders and updating tracking. So simple to use, easy clear instructions. Just wished I had found the app sooner.

fra...com

Sep 11, 2025  on Bigcommerce

Love love love love this app! - Love love love love this app! Most of my orders have multiple shipments and it is so amazing to match the tracking to the product that has shipped. And it syncs right to Shopify so emails automatically go out to customers.

6j1...com

Sep 05, 2025  on Bigcommerce

We are able to secure more business than ever before based on the needs of the industry and the desire to make transportation as easy as possible - We are able to secure more business than ever before based on the needs of the industry and the desire to make transportation as easy as possible

bxq...com

Sep 05, 2025  on Bigcommerce

Very good experience so far, have liked this one far better than our previous application. - Very good experience so far, have liked this one far better than our previous application.

g78...com

Aug 28, 2025  on Bigcommerce

We have other business endeavors coming up and Chinadivision will always be at the top of our list for our 3PL partner. - We've been with Chinadivision for 4+ years, we've seen them grow to multiple warehouses across the country and world. Their software and services are always improving and updating. We've been very happy with their service and partnership, their happiness engineers actually care and are extremely helpful. We have other business endeavors coming up and Chinadivision will always be at the top of our list for our 3PL partner.

za5...com

Aug 28, 2025  on Bigcommerce

What i really like about Chinadivision is that it has great security features to keep you safe - What i really like about Chinadivision is that it has great security features to keep you safe, shipping is really fast and there are great options, there are more than one way to ship, payments are fast and secure.

yex...com

Aug 22, 2025  on Bigcommerce

Very happy with the program and the staff who are always more than happy to assist in times of need. - Very happy with the program and the staff who are always more than happy to assist in times of need.

s32...com

Aug 22, 2025  on Bigcommerce

All in all very good product which is super simple and easy to use. - All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features.

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