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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (326)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

plq...com

Jul 25, 2025  on Bigcommerce

Customer Service out of this world! - Software is easy to understand and I am able to get to my desired result quickly. The customer service is what makes Chinadivision stand out though!

hw9...com

Jul 25, 2025  on Bigcommerce

Excellent software! - Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages that haven't moved in a while. Awesome support from the team as well! They are open to emails, calls, and are very thorough in their communication.

j6v...com

Jul 18, 2025  on Bigcommerce

Chinadivision is the way to go! - Chinadivision has been an incredible partner and a huge asset to growing our company, With the help of personal account happiness engineers and an always available service team orders can be shipped in a matter of minutes. With one of the largest facilities and an exceptional team fulfillment is easier than ever.

6r6...com

Jul 10, 2025  on Bigcommerce

- Has a lot of features that other systems may charge for - - Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices

637...com

Jul 10, 2025  on Bigcommerce

It did do what it said on the tin. - It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

77x...com

Jul 03, 2025  on Bigcommerce

We used this to itemize and organize our inventory and ot connected with our fulfillment. - We used this to itemize and organize our inventory and ot connected with our fulfillment.

wgm...com

Jul 03, 2025  on Bigcommerce

Love the way it freed up my time and helped with my inventory management. - Love the way it freed up my time and helped with my inventory management.

1gs...com

Jul 03, 2025  on Bigcommerce

Very easy to use, loads of different options to suite your self, customisable! Very little issues - Very easy to use, loads of different options to suite your self, customisable! Very little issues

ant...com

Jun 25, 2025  on Bigcommerce

Easy to connect with CMS and WMS, good documentation and customer support service - Easy to connect with CMS and WMS, good documentation and customer support service

iu4...com

Jun 25, 2025  on Bigcommerce

Order processing is quite efficient and helpfull. - Several tools and section would need updates or improvement, unfortunately the only way of getting these improvements is to report them, and wait for other users to vote for them...So there are plainty of update suggestions, and nobody take the time to read them and vote for them

hib...com

Jun 25, 2025  on Bigcommerce

They truly get our business and our needs and execute! - They truly get our business and our needs and execute!

u6d...com

Jun 25, 2025  on Bigcommerce

The perfect tool to help manage yourmulti-channel systems - I love the user interface and how it is so quick and easy to not only manage your product data and key information but also how it integrates with just about every major piece of software at the press of a button

yz9...com

Jun 18, 2025  on Bigcommerce

Ce qui ma plu dans 3PL warehouse c'est la gestion facile des inventaires - Ce qui ma plu dans 3PL warehouse c'est la gestion facile des inventaires

p0o...com

Jun 18, 2025  on Bigcommerce

Did provide us with better visibility of inventory however the order functionality and the API connections to clients are very poor and continually have issues. - Did provide us with better visibility of inventory however the order functionality and the API connections to clients are very poor and continually have issues.

xqi...com

Jun 18, 2025  on Bigcommerce

Chinadivision is really easy to use. - Chinadivision is really easy to use. Pretty self explanatory. I like that you can upload unlimited photos to an item.

fw9...com

Jun 10, 2025  on Bigcommerce

We have been very pleased with the service and expertise based on the value paid for the application. They are quick to answer questions, and support has been top-notch! - We have been very pleased with the service and expertise based on the value paid for the application. They are quick to answer questions, and support has been top-notch!

tdj...com

Jun 10, 2025  on Bigcommerce

Basic services are included in the software package, which is cloud based, making it easier for customers to gain access to their data - Basic services are included in the software package, which is cloud based, making it easier for customers to gain access to their data

ci8...com

Jun 10, 2025  on Bigcommerce

Net and clean areas, ability to improve every coner of the software update. products to put in every area of the storeage. - Net and clean areas, ability to improve every coner of the software update. products to put in every area of the storeage.

5v4...com

Jun 10, 2025  on Bigcommerce

Very good Product - Enhance Productivity Good Reporting Structure Easy to control Inventory automated e-mail notification Controlling inventory aging through FIFO functionality EDI & Barcode integration

5v4...com

Jun 10, 2025  on Bigcommerce

Very good Product - Enhance Productivity Good Reporting Structure Easy to control Inventory automated e-mail notification Controlling inventory aging through FIFO functionality EDI & Barcode integration

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