Target Bay - Bay Engage - We have been working with Target Bay since August 2022. Initially KJ was looking after as we started our email campaigns through Bay Engage. The site is user friendly and intuitive giving us good insight t the success of our campaigns. More recently Ron has been appointed as our account manager and he has taken the customer service to another level. Ron is knowledgable and has an impressive understanding of new iniatives that may work, but not afraid to call out when things are not working. There is a genune desire to increase customer engagment and revenue which is very refreshing. Our relationship with Target Bay continues to grow and I would certainly recommend them as a great partner in the email marketing space.

Excellent Support - We switch our email campaign platform over to BayEngage and have been extremely impressed from day one. This platform is has more features than we have had with others and is much more user friendly. The support from Mace & from TargetBay team has also had an enormous impact on our ROI from switching and the interest that they take in making sure not only our campaign, but our company in general is successful is truly appreciated. This is definitely a great partnership.

REVISED RATING - *** EDITED: We have had nothing my issues with BayEngage and TargetBay Reviews. I utilized features inside BayEngage's email platform with the products to include and the platform ended up sending products to my customers that were not even relevant to the email nor visible on our website any longer. I reached out immediately and was given excuses as to it being BigCommerce's fault and they would get it fixed. I can no longer take the time to have something fixed every single time I use the app. It simply doesn't work how they say it should and it made me look like a complete idiot in front of nearly 35,000 customers. OLD REVIEW: We switch our email campaign platform over to BayEngage and have been extremely impressed from day one. This platform is has more features than we have had with others and is much more user friendly. The support from Mace & from TargetBay team has also had an enormous impact on our ROI from switching and the interest that they take in making sure not only our campaign, but our company in general is successful is truly appreciated. This is definitely a great partnership.

Great Support, Cost-Effective, and Feature-Rich - KJ provided exceptional customer service and expert advice, helping us consolidate from five subscriptions to just BayEngage and their review platform, TargetBay—which I highly recommend. Not only are we saving money, but we’re also getting features that align with our business better than before!Their team even updated our accounts to align with best practices and designed user-friendly, visually appealing email templates that have elevated our marketing efforts. If you’re looking for a reliable and effective email platform with outstanding support, BayEngage is the way to go!

Wonderful Customer Service - Sentil was very patient and proficient is getting my account up and running. He set up my email automations and other features. Sentil is responsive and courteous. I am very pleased with this app and the customer service that comes along with it.

Great Service! - I love working with Danielle! She is always responsive and helpful and does a wonderful job with email marketing for my business. Thanks, Danielle.

Great Service That is Making us Money - We have been working with TargetBay/Bayengage since May 2021. They handle my marketing emails and all I do is approve them. They save me time and well time is money. Great working with Danielle as well.

BayEngage & TargetBay: Exceptional products and service! - My name is James, owner of Vanquest. My team highly recommend TargetBay/BayEngage products. We have been using TB/BE products for almost 5 years, and the TargetBay team have been a very good partner of our marketing & growth. Their service is exceptional. I remember one holiday season (I think it was the night before Thanksgiving 2018), we had some technical issues. The head of TargetBay (Pon) & Senthil remoted into our system with his team, and fixed the issues within a few hours. We are very grateful of BayEngage/TargetBay team’s efforts of providing great products and service. No product is perfect, and BayEngage do their best to always listen and do the right thing. I am happy to see they are expanding and adding new products so we can grow together. James @ Vanquest Team

Bay Engage - This app is much easier to use than Accent360 and less expensive. Being able to drag and drop products from your catalog is a tool no email marketer should be without.

Bay Engage - Target Bay - Bay Engage has excellent customer service. Senthil who is our go to guy is very responsive and always helpful.

Bay Engage - We have been customers of Target Bay for many many years now. At first we worked with an unmanaged account and while it worked well, we were not doing the best with it. We decided to switch over to a managed account at a later time and began working with Danielle. She has been great to work with and has helped us grow our email marketing. She is their US based rep. We have been very pleased with the revenue boost and interaction with customers that we have been seeing. So far we have been with the managed portion of Target Bay for about a year now and have every intent to continue. :) Definitely recommend if you are in need of this type of service!

BayEngage Email Marketing - BayEngage works hard to create and maintain a customized Email campaign that meets with your company goal. Easy to work with and Danielle Fietkau works hard to make you campaign successful.

Bay Engage Support - We have been working with Senthil in setting up our site with Bay Engage. Senthil is extremely knowledgeable and very patient when we are not able to understand or complete necessary steps. He takes the time to help us accomplish tasks and has been flexible in meeting our often limited times available for a zoom call. Although we are still new to Bay Engage so far this has been an excellent onboarding process.

Great program! - We have been working with this company for around 2 months and have not implemented everything we can yet with them but so far we are loving the experience. The set up was amazing and they did everything for us in a timely manner and explained everything so well in detail which I really appreciated. After set up we immediately received almost 100 brand new reviews which was so exciting. We are consistently receiving good reviews on a regular basis now. I also really appreciated a follow up call from I believe the owner asking us how everything is going. He also gave me new suggestions that we can implement to help us scale as well as suggest a marketing company to work with. We also really appreciate their costs as it is much more affordable then the last platform we used but also offers a lot more. They seem to genuinely care about the growth of your company, go above and beyond for the customer and we are grateful for their hair work and excited to continue our business relationship with them! Thank you!

Great Customer Service - Highly recommend! Quick and helpful customer service with a dedicated account rep. We had been using our prior email provider for a few years and were drawn to Bay Engage for a few of their other services they provided, like their reviews platform. They do so much more than most email providers. Having one company that offers other services that we paying 3 other companies to do has made our life SO much easier and less complicated. They have made the migration process painless. I am excited for the future with Bay Engage. This relationship feels like friends and family and not a work relationship.