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Customer reviews: B2B Quotes by FreshClick

Develop by Verified

Reviews (14)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "B2B Quotes by FreshClick" for its robust features and the tremendous support provided by the FreshClick team. Many users commend the app for its ability to increase sales through its efficient quote system and for being a great aid in customizing the sales process. However, a few have noted a drop in support over time.

Key Strengths

  • Excellent customer service and support, with quick response times.
  • High customization capability to tailor to specific business needs.
  • Easy integration with platforms like HubSpot and BigCommerce.
  • Increases sales and decreases cart abandonment by simplifying the quote process.
  • Enables businesses to offer personalized quotes and special discounts.

Common Concerns

  • Reported decrease in customer support quality or availability over time.
  • Some limitations in functionality without additional ongoing support.

Final Thoughts

"B2B Quotes by FreshClick" is widely regarded as an essential tool for businesses needing an effective quote system. Its customization options, strong integration capabilities, and excellent customer service make it a reliable choice for improving sales processes. Despite some concerns about the consistency of ongoing support, it remains highly recommended by many users for those operating in the e-commerce space.

dav...com

Apr 16, 2020  on Bigcommerce

Service Issues - After an initial run of great customer support in 2019, requests during 2020 for customer service has been non-existent. The Quotes product completes the basic quote functions quite well but without additional ongoing support for answers or customization it may prove limiting for some.

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