Taranker.Com Logo
B2B Ninja Quote Request & Management logo

Customer reviews: B2B Ninja Quote Request & Management

Develop by Elite

Reviews (49)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of "B2B Ninja Quote Request & Management," praising its features designed to streamline the quotation process for BigCommerce stores. The app is regarded as an effective tool that simplifies workflow, reduces manual effort, and enhances customer interaction through automated and professional quotation management. However, some concerns have been raised about recent support quality and development challenges following the BigCommerce acquisition.

Key Strengths

  • Streamlined quoting process, saving significant time
  • Professional and customizable quote presentations
  • Strong integration with BigCommerce, enhancing workflow
  • Responsive and supportive customer service team
  • Easy setup and intuitive interface

Common Concerns

  • Issues with bot invasions and lack of captcha integration
  • Perception of stalled development post-BigCommerce acquisition
  • High cost compared to similar solutions
  • Complexity and customization needs for some features
  • Lack of immediate customer support responsiveness cited by some users

Final Thoughts

"B2B Ninja Quote Request & Management" is a valuable app for businesses seeking efficient quoting solutions on BigCommerce. Its ease of use, professional output, and integration capabilities make it a favored choice among users, despite some concerns regarding cost, support, and development. For merchants who prioritize time-saving and robust functionality in their quoting processes, this app is a recommended choice.

eng...com

Apr 09, 2021  on Bigcommerce

Great App and Product Support! - As a manufacturer, Quote Ninja makes it easy to send our customers quotes on custom products and quantities. Quote Ninja and their team are always quick and supportive when we need to come up with new solutions. Best of all, it helps us make more sales by having this option available to our customers!

cor...com

Mar 23, 2021  on Bigcommerce

Do not know how we survived without it! - Seeing an increase in requests for quotes we were looking for a solution to streamline our quoting process and Quote Ninja was exactly what we were looking for! An extremely informative demo with the owner answered any questions that I had, and the set up was insanely easy! My customers are pleased with the new way we issue quotes with PDF's and checkout links makes it easy for anyone on their team to place the order. The most surprising feature of Quote Ninja is the customer service! The 2 times that I have not been able to find an answer to a question from their online help section I chatted with customer service and had my question solved in less than 5 min! I can not say enough good things about Quote Ninja and I have no idea how we survived for so long with out it!

tho...com

Mar 11, 2021  on Bigcommerce

Seemless and time saving app - Quote ninja has been a huge win for our company since day one. Super easy to generate a quote, send it to the customer and give them the fastest way to get to cart. As we build out more and more of our online presence Quote Ninja will be a crucial piece of our success. Not only is the product great but the customer support/response to needs has been great. Everyone I have worked with on their team takes the time to drill into your needs and provide a solution. Very happy with this app, highly recommend!

sup...com

Jan 20, 2021  on Bigcommerce

Quote Ninja works! - The demo helped answer all the questions I had on the product, so I determined it was a worthwhile investment for time savings. Signing up for the service took a matter of minutes, then the setup was complete within 30 minutes. By the end of the first day, our BigCommerce site had already received two quotes through Quote Ninja. It is easy to use, easy to manage and it works for the client needs to have a PDF quote for their internal PO request/approval processes.

tea...com

Dec 22, 2020  on Bigcommerce

Wonderful Quoting App - This app is a game changer for businesses which need to furnish quotes for large orders, government agencies, and non-profits. All the quotes come into a centralized dashboard which we can see and respond to quickly. This app delivers so much ROI. I highly recommend B2B store owners try it out and see how many quotes come in and how much time you can save.

joh....za

Dec 02, 2020  on Bigcommerce

Very Expensive for a Quotation Application - This application is awfully expensive and cost more than what Bigcommerce cost per month. Are these developers crazy????

rus...com

Nov 09, 2020  on Bigcommerce

Great App and Service - Quote Ninja has truly been a great addition to our website. The setup was fast and easy and the latest updates to the app have made it even easier to use. Also, our conversation rate has increased substantially since we are able to create and send quotes so quickly.The best part of the Quote Ninja app has been the superior customer support. Any time we have had a question or wanted to add a feature, they have responded right away and taken care of us quickly.I would highly recommend this app for anyone who wants the ability to send or allow their customers to request product quotes .

rus...com

Nov 09, 2020  on Bigcommerce

Great App and Service - Quote Ninja has truly been a great addition to our website. The setup was fast and easy and the latest updates to the app have made it even easier to use. Also, our conversation rate has increased substantially since we are able to create and send quotes so quickly. The best part of the Quote Ninja app has been the superior customer support. Any time we have had a question or wanted to add a feature, they have responded right away and taken care of us quickly. I would highly recommend this app for anyone who wants the ability to send or allow their customers to request product quotes .

inf...com

Oct 02, 2020  on Bigcommerce

GREAT Asset & Customer Service - "In just two weeks, Quote Ninja has proved a huge asset. We couldn’t live without it now.John and Micah’s support service is bar none.”~Michele SummerallFounder & Creative Directorgetpoms.com

inf...com

Oct 02, 2020  on Bigcommerce

GREAT Asset & Customer Service - "In just two weeks, Quote Ninja has proved a huge asset. We couldn’t live without it now. John and Micah’s support service is bar none.” ~Michele Summerall Founder & Creative Director getpoms.com

mik...com

Sep 22, 2020  on Bigcommerce

Quote Ninja is a must have for B2B Stores - Easy to install and Manage. Great response from customers. In 4 months Quote Ninja has definitely increased our conversion rate and average order size. Great people to work with.

ben...com

May 13, 2020  on Bigcommerce

Excellent App with Great Continued Support - We switched to QuoteNinja from Quotewerks for better integration with bigcommerce and have been completely blown away. It makes getting orders through quotes much easier and requires less time from our sales staff. The dashboard is also much easier to use than other apps we have used in the past.The support for this app has been impeccable, any issue that we have run into (usually very minor) has been corrected or explained by the team almost immediately. I would certainly recommend this app as a benefit for the sales staff and your customers.

ben...com

May 13, 2020  on Bigcommerce

Excellent App with Great Continued Support - We switched to QuoteNinja from Quotewerks for better integration with bigcommerce and have been completely blown away. It makes getting orders through quotes much easier and requires less time from our sales staff. The dashboard is also much easier to use than other apps we have used in the past. The support for this app has been impeccable, any issue that we have run into (usually very minor) has been corrected or explained by the team almost immediately. I would certainly recommend this app as a benefit for the sales staff and your customers.

cur...net

Apr 28, 2020  on Bigcommerce

Quote Ninja - Excellent App- Awesome Support -Very Highly Recommend - We have used Quote Ninja for over 3 years now. Very Powerful Quote Platform. Support is over the top. Quote Ninja has changed the way we do business. Most of our customer require quote before purchasing, Quote Ninja makes this very seamless. So pleased... HIGHLY RECOMMEND!!!!!!

dor...com

Apr 10, 2020  on Bigcommerce

Flexible & Powerful, like a Ninja - Buying custom wheels & tires for a vehicle can be a tricky process. Often times customers want to choose a setup that is not Original Equipment, so there are questions about vehicle fitment.The Quote Ninja plug in is the perfect tool to enable a customer to load up a few options, add some notes about their vehicle and send over the quote. Our fitment specialists can then reply or call with the actual items that will work with their vehicle to facilitate the sale. The Quote Ninja setup was seamless and the configuration worked great for our team. The CTAs on the website are user friendly and help at the key areas of the purchase funnel. This tool is highly recommended for any bigger ticket items or a type of sale where the user is not 100% sure if the product would fit their particular use. 5 stars!

dor...com

Apr 10, 2020  on Bigcommerce

Flexible & Powerful, like a Ninja - Buying custom wheels & tires for a vehicle can be a tricky process. Often times customers want to choose a setup that is not Original Equipment, so there are questions about vehicle fitment. The Quote Ninja plug in is the perfect tool to enable a customer to load up a few options, add some notes about their vehicle and send over the quote. Our fitment specialists can then reply or call with the actual items that will work with their vehicle to facilitate the sale. The Quote Ninja setup was seamless and the configuration worked great for our team. The CTAs on the website are user friendly and help at the key areas of the purchase funnel. This tool is highly recommended for any bigger ticket items or a type of sale where the user is not 100% sure if the product would fit their particular use. 5 stars!

mik....us

Feb 25, 2020  on Bigcommerce

Excellent Product - Awesome Support - John & Micah are a pleasure to work with. They've created an excellent quoting app for Bigcommerce that is backed up with amazing customer support. I would recommend the Quote Ninja app to anyone who needs quoting functionality for their BC store.

mik....us

Feb 25, 2020  on Bigcommerce

Excellent Product - Awesome Support - John & Micah are a pleasure to work with. They've created an excellent quoting app for Bigcommerce that is backed up with amazing customer support. I would recommend the Quote Ninja app to anyone who needs quoting functionality for their BC store.

con...com

Jan 16, 2020  on Bigcommerce

Couldn't ask for better support - John from Quote Ninja is an incredible entrepreneur and his team has created a great product. He provides fantastic support and truly cares about your needs and how he can make Quote Ninja best work for you. If you are looking for a quote app to integrate with your BigCommerce site, this is an amazing solution.

ver...com

Jan 08, 2020  on Bigcommerce

Quote Ninja Review - We are very happy with the Quote Ninja App it has helped my sales force quote products quickly and allows our customers and prospects to see images and reference personal notes per quote or per item. Nice Job Quote Ninja!!

Scroll to Top