What Merchants Think

Merchants generally have a positive view of "B2B Ninja Quote Request & Management," praising its features designed to streamline the quotation process for BigCommerce stores. The app is regarded as an effective tool that simplifies workflow, reduces manual effort, and enhances customer interaction through automated and professional quotation management. However, some concerns have been raised about recent support quality and development challenges following the BigCommerce acquisition.

Key Strengths

• Streamlined quoting process, saving significant time
• Professional and customizable quote presentations
• Strong integration with BigCommerce, enhancing workflow
• Responsive and supportive customer service team
• Easy setup and intuitive interface

Common Concerns

• Issues with bot invasions and lack of captcha integration
• Perception of stalled development post-BigCommerce acquisition
• High cost compared to similar solutions
• Complexity and customization needs for some features
• Lack of immediate customer support responsiveness cited by some users

Final Thoughts

"B2B Ninja Quote Request & Management" is a valuable app for businesses seeking efficient quoting solutions on BigCommerce. Its ease of use, professional output, and integration capabilities make it a favored choice among users, despite some concerns regarding cost, support, and development. For merchants who prioritize time-saving and robust functionality in their quoting processes, this app is a recommended choice.