Bot Problem - After using B2B Quote Ninja for many years we have now encountered an ongoing malicious BOT invasion. B2B QN has no capacity to intergrate a Captcha to prevent this. Big Commerce has zero knowledge and seems to not care. Originally we could speak to the app developer who was so hands on. when we had questions or concerns. That is now gone and we are now dealing with these fake quote requests. We really need BC to wake up here.

Good but no more dev work - Quote Ninja was a really great tool with a lot of potential, but with the Bigcommerce buyout development has completely stopped. Searching for products to quote is a pain in a big catalog is a pain because if you search multi word it is completely phrase matched, so you can't just give it two keywords unless they're in the exact correct order. Really could use just a bit of love, but otherwise it's pretty good.

They Don't Respond - ive emailed and used their chat bot that leaves a message as im in Australia. The chat bot says that someone will get back to me but noone ever does. ive sent multiple messages over the last few weeks and no reply

Awful - Use Quotillo. Much more flexibility and better support. I've messaged this developer several times to get info to adjust the CSS and they will not respond.

Learning curve - This app seems incredible but there is clearly a learning curve with it. I am sure everyone's needs are going to be unique as our are but all of our needs were going to require custom coding. We don't want every product to have the quote button (which feels like a common scenario) and we need a file upload with the quote again with custom coding to accomplish. Lastly we use the multistorefront and again we will need some developer work to make this work as the plug and play app doesn't support this out of the box. Also the monthly pricing advertised is monthly if you select payment annually not an actual monthly price.

What a Time-Saver - I've spent the last 14 years manually typing out quotes for our business which can be costly in time, and a typo costly in money! After reviewing other quote systems that can easily integrate into BigCommerce, I found B2B Ninja to be one of the most valuable tools, and the customer support, if you have questions, is also spot on! Our customers are now getting professional-looking quotes much quicker than our old manual quote system and the quote process is so much easier on me!

Excellent Quote Automation - B2B Ninja allows us to easily generate and email quotes which customers can order from.The app is well documented in B2B Ninja's Knowledge Base, and the few questions we could not find answers to were handled quickly by B2BNinja support.Thanks B2B Ninja for creating such a well-designed, useful app!

Outstanding Tool + Customer Support - I've gone through hundreds (if not thousands of apps) and this is by far one of the BEST apps I have ever had the pleasure of using. It is intuitive, forward thinking, and most importantly on day 1 led to huge sales we were missing out on. I was so blown away by this app I scheduled a demo with the team and had an incredible session with John and Kenzie both were super supportive, had site recommendations, talked about different uses for the tool and so much more. Since I have reached out to support with questions and support has been quick to respond with guides and help. I def. recommend you download this app and sign up - the bottom line it works. It's made us a money and literally has saved us countless hours on quoting. Thanks guys for all the support and looking forward to doing more with you and the team!

We receive and convert more quotes now - This app makes it easy for customers considering large purchases to request a quote. It makes it easier for staff to manage and reply. The presentation to the customer is great. There are built-in ways to follow up. It is integrated with BigCommerce. The staff helps work out any specific kinks with your site. The other apps in the category on any platform (BigCommerce, Shopify, etc.) don't come close. This app is only available to date on BigCommerce so we should consider ourselves lucky.I have also spoken with the owner of the app - he has deep ecommerce experience and is really out to help his customers succeed.

B2B - World Class SaS | Excellent Assistance - An Excellent quoting software that reduces friction for both clients and on the fulfillment side. John's team does a wonderful job providing assistance (usually instantly) in the event you have an issue. Absolutely excellent. On behalf of our company and the community we serve, thank you B2B Ninja team :). A wonderful addition to the Big Commerce Community.

Well-Thought-Out App, Fantastic Support, Big Money Maker - Our company is thoroughly impressed with the B2B Ninja (Ninja Quote) app at every level. From the design and workflow of the app to the support and implementation of it, it has everything we need and more for our revamped store to increase revenue right away. In our case, during our transition, we were correcting some persistent shipping issues and a lot of orders were not going through. This is when we started looking into some immediate solutions and found B2B Ninja in the Bigcommerce Apps Marketplace. This allowed us to use it as a safety net for those orders that were not going through. Immediately after the installation, we were able to salvage those business. But so much more than that. We discovered how well it integrated with Bigcommerce....and how much better it made the customer's purchase journey. It significantly lessened our sales team's workload for drawing up quotes manually, a lot of manual mistakes have effectively been eliminated. Management of all of the quotes was easy and clear, it really made our life easier and more productive. On top of the awesome software, B2B Ninja's customer support is unparalleled. They are super responsive, straight forward, professional, and friendly. They really remind me of the great way of approaching business: your success is my success.

So Much Time Saved & My Staff Love It! - We found QN years ago when John was still developing it. We were using a Salesforce/Conga/Big Commerce custom integration that required multiple steps and would throw errors we couldn't resolve. Fast forward several years later, caught up with John and learned that QN now had everything we needed! To say we were excited was an understatement! We work with other non-profits and state agencies that require quotes and then deliver purchase orders for us to process their order. We can create these SO FAST in QN; then when they deliver us the PO, we can attach it to the quote, push the order over to BC and BAM! DONE! Several months later we are still thoroughly impressed with Quote Ninja. The time savings from our Salesforce/Conga custom integration is amazing! The customer support is fast and helpful. John and his team are very responsive and never act like you're bothering them. High recommended!Melissa StewardChief Marketing OfficerNational Fatherhood Initiative®

The best quoting app on BC - The features of this app have been a huge help for us quoting and selling our B2B customers. The quotes are professional look and give lots of room for customization. Our customers appreciate the ease of use, and we've appreciated the additional sales.Besides the tool itself, the support is unmatched. There is not a single app we use that has anywhere NEAR the level of support offered by B2B Ninja. Every single issue we've had has had a fix ready or one released ASAP. I'm often surprised when they respond out of business hours and quickly help me figure out an issue before I remember that that's just how they do things. If all our BC apps were as well run a B2B Ninja, my life would be much easier.

A quality solution with unmatched support. - First - Thank you so much John for all your support. Second - If you are looking for a B2B solution for Big Commerce this is the ONLY company to go with. They have repeatedly gone above and beyond to help us get set up and going with their product and even offered support for BigCommerce issues that their support was unable to resolve in less than 10 minutes. I cannot express how great this company is in words. Just buy it and get the solution you need for your B2B customers.

Great App and Product Support! - As a manufacturer, Quote Ninja makes it easy to send our customers quotes on custom products and quantities. Quote Ninja and their team are always quick and supportive when we need to come up with new solutions. Best of all, it helps us make more sales by having this option available to our customers!

Do not know how we survived without it! - Seeing an increase in requests for quotes we were looking for a solution to streamline our quoting process and Quote Ninja was exactly what we were looking for! An extremely informative demo with the owner answered any questions that I had, and the set up was insanely easy! My customers are pleased with the new way we issue quotes with PDF's and checkout links makes it easy for anyone on their team to place the order. The most surprising feature of Quote Ninja is the customer service! The 2 times that I have not been able to find an answer to a question from their online help section I chatted with customer service and had my question solved in less than 5 min! I can not say enough good things about Quote Ninja and I have no idea how we survived for so long with out it!

Seemless and time saving app - Quote ninja has been a huge win for our company since day one. Super easy to generate a quote, send it to the customer and give them the fastest way to get to cart. As we build out more and more of our online presence Quote Ninja will be a crucial piece of our success. Not only is the product great but the customer support/response to needs has been great. Everyone I have worked with on their team takes the time to drill into your needs and provide a solution. Very happy with this app, highly recommend!

Quote Ninja works! - The demo helped answer all the questions I had on the product, so I determined it was a worthwhile investment for time savings. Signing up for the service took a matter of minutes, then the setup was complete within 30 minutes. By the end of the first day, our BigCommerce site had already received two quotes through Quote Ninja. It is easy to use, easy to manage and it works for the client needs to have a PDF quote for their internal PO request/approval processes.

Wonderful Quoting App - This app is a game changer for businesses which need to furnish quotes for large orders, government agencies, and non-profits. All the quotes come into a centralized dashboard which we can see and respond to quickly. This app delivers so much ROI. I highly recommend B2B store owners try it out and see how many quotes come in and how much time you can save.

Very Expensive for a Quotation Application - This application is awfully expensive and cost more than what Bigcommerce cost per month. Are these developers crazy????