What Merchants Think

Merchants using "AliExpress Dropshipping By Webkul" seem to have a mixed experience. While many appreciate the prompt and effective customer service, especially from agents like Aishwarya and Vaibhav, opinions on the functionality of the app vary. Some users highlight seamless importing and a well-developed platform, while others express dissatisfaction with bugs and non-functional features.

Key Strengths

• Excellent customer support, frequently praised for being responsive and helpful.
• Efficient product importing feature that aids in quickly adding items to stores.
• Flexible manual ordering system that allows customization and handling of transactions before final orders.
• Comprehensive documentation and support resources available to users.

Common Concerns

• Occurrence of bugs such as missing import buttons or non-functional ordering features.
• Frustration with the time-consuming process of importing products individually.
• Issues with app functionality leading to error messages or lack of visible icons.
• Lack of direct customer service channels, requiring support tickets for issue resolution.

Final Thoughts

Overall, "AliExpress Dropshipping By Webkul" serves as a useful tool for merchants engaged in dropshipping, particularly for those seeking an alternative to Shopify's Oberlo. Despite some technical hurdles reported by users, the app's robust support team often mitigates these issues, providing quick solutions to ensure smooth operations. This app is recommended for those who prioritize customer support and are willing to navigate occasional technical setbacks.