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Customer reviews: AliExpress Dropshipping By Webkul

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<h3>What Merchants Think</h3> <p> Merchants using "AliExpress Dropshipping By Webkul" seem to have a mixed experience. While many appreciate the prompt and effective customer service, especially from agents like Aishwarya and Vaibhav, opinions on the functionality of the app vary. Some users highlight seamless importing and a well-developed platform, while others express dissatisfaction with bugs and non-functional features. </p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, frequently praised for being responsive and helpful.</li> <li>Efficient product importing feature that aids in quickly adding items to stores.</li> <li>Flexible manual ordering system that allows customization and handling of transactions before final orders.</li> <li>Comprehensive documentation and support resources available to users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occurrence of bugs such as missing import buttons or non-functional ordering features.</li> <li>Frustration with the time-consuming process of importing products individually.</li> <li>Issues with app functionality leading to error messages or lack of visible icons.</li> <li>Lack of direct customer service channels, requiring support tickets for issue resolution.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "AliExpress Dropshipping By Webkul" serves as a useful tool for merchants engaged in dropshipping, particularly for those seeking an alternative to Shopify's Oberlo. Despite some technical hurdles reported by users, the app's robust support team often mitigates these issues, providing quick solutions to ensure smooth operations. This app is recommended for those who prioritize customer support and are willing to navigate occasional technical setbacks. </p>

Reviews (26)

Overall rating
3.9

What Merchants Think

Merchants using "AliExpress Dropshipping By Webkul" seem to have a mixed experience. While many appreciate the prompt and effective customer service, especially from agents like Aishwarya and Vaibhav, opinions on the functionality of the app vary. Some users highlight seamless importing and a well-developed platform, while others express dissatisfaction with bugs and non-functional features.

Key Strengths

  • Excellent customer support, frequently praised for being responsive and helpful.
  • Efficient product importing feature that aids in quickly adding items to stores.
  • Flexible manual ordering system that allows customization and handling of transactions before final orders.
  • Comprehensive documentation and support resources available to users.

Common Concerns

  • Occurrence of bugs such as missing import buttons or non-functional ordering features.
  • Frustration with the time-consuming process of importing products individually.
  • Issues with app functionality leading to error messages or lack of visible icons.
  • Lack of direct customer service channels, requiring support tickets for issue resolution.

Final Thoughts

Overall, "AliExpress Dropshipping By Webkul" serves as a useful tool for merchants engaged in dropshipping, particularly for those seeking an alternative to Shopify's Oberlo. Despite some technical hurdles reported by users, the app's robust support team often mitigates these issues, providing quick solutions to ensure smooth operations. This app is recommended for those who prioritize customer support and are willing to navigate occasional technical setbacks.

cus...com

Sep 21, 2023  on Bigcommerce

not working at all - dont waste your time on this

sho...com

Aug 12, 2023  on Bigcommerce

not showing icon on aliexpress - time wrost app. not downlaod this app. please remove this app from this bigcommerce website.

swe...com

Aug 11, 2023  on Bigcommerce

Only import works - Only import products works. The ordering portion and other parts doesnt work. When I contacted support about ordering not working, they said wait to the next order to see if works, like the current order didnt matter if it worked or not. I told support, I couldnt wait for them to debug it because the order needs to be dealt with as quickly as possible but I could create a dummy order. When I told support that, support disappeared and didnt respond. If you get this app, just know, that only import products seems to work and support will try to not to fix the issue and you have to import one product at a time which is a major time consuming process!!!

bri...com

Apr 20, 2023  on Bigcommerce

A lot of bugs - The importation of product is a little off. now I can not import them because the import button is not visible. The most terrible support I came across ever!!!

sho...com

Nov 13, 2022  on Bigcommerce

dont work - this app dont work

bre...com

Mar 06, 2019  on Bigcommerce

DOESNT WORK - WHEN I CLICK SAVE AFTER ENTERING ALL INFO IN THAT I WAS DIRECTED TO I GET A ERROR MESSAGE OF 500 SAYS PAGE CAN NOT BE FOUND ONLY OPTION IT GIVES ME IS TO GO BACK. IT WILL NOT TRANSFER PRODUCTS TELLS ME TO UPDATE AUTHENTICATION DATA ON ALIEXPRESS PAGE BUT WHEN I COPY AND PASTE THE URL AND TOKEN IT SAYS I MUST SAVE THE INFO FIRST BUT I CANT DUE TO THE PAGE GIVES ME A ERROR WHEN I CLICK ON SAVE

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