not showing icon on aliexpress - time wrost app. not downlaod this app. please remove this app from this bigcommerce website.

Only import works - Only import products works. The ordering portion and other parts doesnt work. When I contacted support about ordering not working, they said wait to the next order to see if works, like the current order didnt matter if it worked or not. I told support, I couldnt wait for them to debug it because the order needs to be dealt with as quickly as possible but I could create a dummy order. When I told support that, support disappeared and didnt respond. If you get this app, just know, that only import products seems to work and support will try to not to fix the issue and you have to import one product at a time which is a major time consuming process!!!

A lot of bugs - The importation of product is a little off. now I can not import them because the import button is not visible. The most terrible support I came across ever!!!

Support - Vaibhav was in touch within 24 hours and provided excellent support which took him 10 minutes to resolve. I'll certainly recommend Webkul's customer service in the future

Vaibhav Mishra at Webkul - Thank you very much for your help Vaibhav Mishra at Webkul with the product issues. It was so fast and helpful!!

It's works perfectly. - I've been using this app for a few months and haven't had any problems. It adds the product to your store in a few seconds. It's works perfectly. I advise.

Best customer service - Best customer service!I am blown away by the personal experience I had with this app's support team. No question has been too hard for them to answer and no problem has been impossible for them to fix!I am chronically ill so it is very hard to set times and appointments. Webkul was patient and understanding to my situation and have been nothing but encouraging and helpful. Because of Webkul, I get to import my products with ease knowing support is a click away! Thank you, Aishwarya!

Ali Express Import App and Support - Vaibhav was super helpful. I was having issues with the dropshipping import feature and Vaibhav was able to walk me thru the steps needed to fix the issue and he then gave me links to information to guide me going forward. He did an outstanding job! As for the app itself, it works fine. Once an order comes in I simply go to my dashboard and select purchace product, this takes me to AliExpress and the product that was ordered. I place the order and it is completed. No hassle. I like that it is a manual ordering system as I can wait until the payment from the buyer is completed before ordering the item from AliExpress. Sometimes the item they order needs to be shipped to me first for personalization and I can change the shipping address before I place the order. This is a great app and offers outstanding customer service!

Great support and easy to use app - Great app for when you're starting out, especially if you have direct support from the team. Aishwarya was very helpful and fast at following up with the issues I was having when I was struggling to get responses initially.

Wonderful App and Customer Service. - The Chrome App Feature is A Big Plus, because of the Variant Upload Options that Allow your to Custom Taylor Each Upload. The Wide and Extensive Product Range is A Big Hit as Well. Aishwarya, my Agent Who Handled My Case was Prompt, Highly Professional, Enthusiastic and Very Well Spoken. 10/10.