Merchants generally have a positive perception of the "Worry-Free Delivery" app, finding it to be a valuable addition to their online stores. Many appreciate its ease of installation and use, which lightens customer service tasks by streamlining delivery-related issues like lost or damaged packages.
Overall, "Worry-Free Delivery" is well-received by merchants, appreciated for filling a significant gap in the ecommerce space by providing insurance and protection for deliveries. While there are some concerns over the ongoing costs, the benefits in terms of operational efficiency and customer satisfaction make it a worthwhile investment for many online stores.