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Customer reviews: Worry-Free Delivery

Develop by Seel Inc.
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Reviews (11)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive perception of the "Worry-Free Delivery" app, finding it to be a valuable addition to their online stores. Many appreciate its ease of installation and use, which lightens customer service tasks by streamlining delivery-related issues like lost or damaged packages.

Key Strengths

  • Ease of use and installation.
  • Effective in reducing customer service workload.
  • Additional protection for customers, enhancing their satisfaction.
  • Addresses issues of order fraud and lost/damaged packages.
  • Receptiveness from customers when offered at checkout.

Common Concerns

  • Usage-based charges, which might not be ideal for some businesses.
  • Cost implications despite being free to install.

Final Thoughts

Overall, "Worry-Free Delivery" is well-received by merchants, appreciated for filling a significant gap in the ecommerce space by providing insurance and protection for deliveries. While there are some concerns over the ongoing costs, the benefits in terms of operational efficiency and customer satisfaction make it a worthwhile investment for many online stores.

Ebidmart

Aug 13, 2025  on Wix

Love this appVery nice and easy to use.

Hhtestsite

Jul 07, 2025  on Wix

Great addition for our ecomm store!We've been using them for a month now, and quite a few customers bolt on the service at checkout. Install is easy. Has been super helpful to lighten our customer service load for...

Lamalco

Jul 02, 2025  on Wix

Works wellLuckily for me I have not had to use it often, but when I did, it was easy and quick. Trust me I have tried a lot of different ways to get my...

Kknichols003

Mar 25, 2025  on Wix

It's GoodIt's super useful, but it will charge a usage based charge each month. So it may be free to install but it will charge you. For some that may be worth it so...

Pokenetrading

Mar 11, 2025  on Wix

LOVE ITgreat team and very easy to implement into the site - customers seem receptive to it and i plan on keeping it for the long haul. We do Pokemon cards as a business...

Evolveclothinggall

Feb 20, 2025  on Wix

Finally, Help with combatting order fraud!!!! A No BrainerWe have requested this product update from Wix for years, and we are extremely happy to finally have this feature added to our website. Hopefully, this app will be issued to every store on...

Theaestheticdollar

Feb 12, 2025  on Wix

Best App Available on Wix!!I own a small business and one of the biggest headaches is dealing with lost/stolen and damaged packages and then having to file the claim myself. With Worry-Free Delivery, the customer can choose...

Lsfworkspace

Feb 06, 2025  on Wix

Didn't even know I needed this!I love having this additional protection available to my customers! It works so smoothly ... I've had no issues.

Laurenafritts

Jan 21, 2025  on Wix

FINALLY! A MUST for Ecommerce shops! Regardless of what you sell, no business owner wants to get the dreaded email of "I never recieved my order". Take a deep breath and pass over the responsibility of refunding orders...

Letsgofit

Jan 15, 2025  on Wix

A service that is sorely neededWe have been operating wix ecommerce stores for years, yet somehow we couldn't find any app that protects our shipments until now. Most of our customers choose to add the insurance to their...

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