What Merchants Think

Merchants express mixed reviews for "Usercentrics for Wix". While some users appreciate its functionality and ease of integration, others encounter significant technical issues, questioning its reliability and accuracy. Support response times are also a point of concern for some merchants.

Key Strengths

• Seamless integration for those who did not face technical issues.
• Features regarded as functional and secure by some users.

Common Concerns

• Technical errors upon installation and setup, affecting app usability.
• Misleading or invalid cookie information leading to non-compliance.
• Inadequate support and response times from customer service.
• Inability to modify or revoke cookie consent, ignoring user preferences.
• Issues with prolonged cookie rescan intervals (e.g., 30 days).

Final Thoughts

"Usercentrics for Wix" offers potential for those seeking a GDPR compliance tool, but substantial improvements are needed in terms of reliability, user control, and customer support to fully meet users' expectations and ensure seamless operation.