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Customer reviews: Usercentrics for Wix

Reviews (54)

Overall rating
2.9

What Merchants Think

Merchants express mixed reviews for "Usercentrics for Wix". While some users appreciate its functionality and ease of integration, others encounter significant technical issues, questioning its reliability and accuracy. Support response times are also a point of concern for some merchants.

Key Strengths

  • Seamless integration for those who did not face technical issues.
  • Features regarded as functional and secure by some users.

Common Concerns

  • Technical errors upon installation and setup, affecting app usability.
  • Misleading or invalid cookie information leading to non-compliance.
  • Inadequate support and response times from customer service.
  • Inability to modify or revoke cookie consent, ignoring user preferences.
  • Issues with prolonged cookie rescan intervals (e.g., 30 days).

Final Thoughts

"Usercentrics for Wix" offers potential for those seeking a GDPR compliance tool, but substantial improvements are needed in terms of reliability, user control, and customer support to fully meet users' expectations and ensure seamless operation.

Info2310181

Jul 31, 2025  on Wix

Usercentricsfinde ich sehr gut einfach zu benutzen und sehr hilfreich.

Onsetbrands

Jul 28, 2025  on Wix

Forced to useVERY LIMITED APP BUT YOU ARE FORCED TO USE UNLESS YOU ARE WILLING TO PAY OVER $80/YR ...annoying right? Well this is what your customers will experience with this app and there's not...

Hannah949

Jul 25, 2025  on Wix

Terrible and so annoyed that Wix seems to have forced customers to use it.Unless I choose to pay, I have permanent buttons installed on my website. I can pay (monthly) to change the colour of them. I appreciate Usercentics is a business that wants to make...

Thomaskuijper

Jul 24, 2025  on Wix

Does not work for AVGthe integrated app does not work for AVG compliance due to limited functions within wix.

Cataldobalducci

Jul 22, 2025  on Wix

App ben funzionante e dotata di un'ottima assistenza in caso di problemiL’app è ottima, così come si è dimostrata essere l’assistenza quando ho avuto un piccolo inconveniente (immediatamente preso in carico e risolto). Non vedo come si possa chiedere di meglio.

Juanjo600500408

Jul 14, 2025  on Wix

muy mal WIXeste tipo de servicios básicos deberían estar integrados en los servicios de wix y que se pudieran integrar en forma y color al estilo de la web la opción gratuita es una cutrada...

Blakfy

Jul 13, 2025  on Wix

Çok kısıtlı ve yetersizEskiden ücretsiz olarak vardı şimdi ücretli olarak var. Ücretli içerisinde ücretsiz pakette birçok eksiklik var ücretli almaya zorluyor. Wix'in önerdiği bir uygulama olmasına rağmen çok yetersiz ve sadece ingilizce dili için var. Farklı...

Sinanatici

Jul 02, 2025  on Wix

Schlechter ScherzBei mir wurde einfach Premium abgebucht, ohne Einwilligung oder sonst was. Unglaubliche Frechheit, WIX wird komplett gekündigt.

Herzeldesign

Jul 02, 2025  on Wix

kostenpflichtiges Upgrade ohne meine EinwilligungEbenfalls kostenpflichtiges Upgrade ohne meine Einwilligung erfolgt Geht gar nicht!

Luziusluchs

Jul 01, 2025  on Wix

kostenpflichtiges Upgrade ohne meine Einwilligung erfolgtDie kostenfreie Fassung funktioniert nicht so, wie sie beworben wird, Upgrade ohne meine Einwilligung erfolgt und Geld von meiner Kreditkarte ohne meine Einwilligung abgebucht. Kontenloses Paket widerspricht der Beschreibung auf wix.com, wonach 2...

Reufzaat

Jul 01, 2025  on Wix

Schlecht umgesetzt oder Irreführung!Die kostenfreie Fassung funktioniert nicht so, wie sie beworben wird, für die Sprachauswahl werde ich gezwungen eine Upgrade kostenpflichtig zu buchen. Dies widerspricht der Beschreibung auf wix.com, wonach 2 Sprachen im kostenfreien Paket...

Laualunni

Jun 28, 2025  on Wix

Rallenta il sitoNon puoi personalizzarla se non pagando. Ha un aspetto visivamente sgradevole. Rallenta le prestazioni. Pessima.

Ninaschrade

Jun 25, 2025  on Wix

Nicht gutIch kann nicht nicht die Sprache wechseln oder das Impressum und den Datenschutz verlinken. Ich bentige ein deutsches Cookie Banner.... Es ist so leider einfach nicht gültig. Man erreicht außerdem niemanden im Support....

Hello45561

Jun 24, 2025  on Wix

Seriously Wix?Deleting the original free wix cookie banner and this is now the option? Ugly design and way to expensive. That's just a rip off. Very disappointing.

Essentialcheerllc

Jun 21, 2025  on Wix

Love it! Answering my needs for an online website very well!Loving Wix! Answering my needs for an online retail store very well. Thank you!

Tominpw

Jun 20, 2025  on Wix

From free to paid????Put the free cookie banner back!!! It's a legal thing that is neccessary and I should not be forced to pay for any third party app to show this banner. Idiotic move from wix.

Minasmolej7

Jun 19, 2025  on Wix

Nicht empfehlenswertIch wollte den Standard-Modus auf Deutsch umschalten. Sollte im kostenlosen Paket dabei sein. Daraufhin wollte man meine Rechnungsdaten. Ist mir nicht ganz geheuer.

Connygunz

Jun 18, 2025  on Wix

Disappointed by the Silent Removal of the Free Cookie BannerI’m extremely disappointed that you quietly removed the free cookie banner — a critical compliance tool — and replaced it with paid-only third-party apps. This move feels deceptive and puts EU-based users at...

Axonsnets1s

Jun 17, 2025  on Wix

Banner isn't displaying. No response from Support. I paid for the Premium plan. Usercentrics says the banner is live, but it doesn't appear on the site on any browser. I put in a ticket ten days ago, and haven't received...

Mojapostac

Jun 06, 2025  on Wix

Nie działa aplikacjaAplikacja nie działa... tragedia

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