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Customer reviews: Usercentrics for Wix

Develop by Usercentrics GmbH
<h3>What Merchants Think</h3> <p>Merchants express mixed reviews for "Usercentrics for Wix". While some users appreciate its functionality and ease of integration, others encounter significant technical issues, questioning its reliability and accuracy. Support response times are also a point of concern for some merchants.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration for those who did not face technical issues.</li> <li>Features regarded as functional and secure by some users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical errors upon installation and setup, affecting app usability.</li> <li>Misleading or invalid cookie information leading to non-compliance.</li> <li>Inadequate support and response times from customer service.</li> <li>Inability to modify or revoke cookie consent, ignoring user preferences.</li> <li>Issues with prolonged cookie rescan intervals (e.g., 30 days).</li> </ul> <h3>Final Thoughts</h3> <p>"Usercentrics for Wix" offers potential for those seeking a GDPR compliance tool, but substantial improvements are needed in terms of reliability, user control, and customer support to fully meet users' expectations and ensure seamless operation.</p>
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Reviews (23)

Overall rating
3

What Merchants Think

Merchants express mixed reviews for "Usercentrics for Wix". While some users appreciate its functionality and ease of integration, others encounter significant technical issues, questioning its reliability and accuracy. Support response times are also a point of concern for some merchants.

Key Strengths

  • Seamless integration for those who did not face technical issues.
  • Features regarded as functional and secure by some users.

Common Concerns

  • Technical errors upon installation and setup, affecting app usability.
  • Misleading or invalid cookie information leading to non-compliance.
  • Inadequate support and response times from customer service.
  • Inability to modify or revoke cookie consent, ignoring user preferences.
  • Issues with prolonged cookie rescan intervals (e.g., 30 days).

Final Thoughts

"Usercentrics for Wix" offers potential for those seeking a GDPR compliance tool, but substantial improvements are needed in terms of reliability, user control, and customer support to fully meet users' expectations and ensure seamless operation.

Stevhooker

Mar 03, 2025  on Wix

ProbephaseNach dem Installieren trat ein Fehler auf, sodass die App Seite gat nicht geladen werden konnte. Ist natürlich ärgerlich. Der Support reagierte erst auf Nachfrage. Werde das Tool weiter testen und meine Bewertung entsprechend...

Stevhooker

Mar 03, 2025  on Wix

Error schon beim ersten setup (natürlich nach Abo abschluss)Oops! Something went wrong. An unexpected error has occurred. Please try reloading the page SecurityError: The operation is insecure. bve@https://wixapp.cookiebot.com/assets/index-BBeFXoZ-.js:424:8982 div $4/<@https://wixapp.cookiebot.com/assets/index-BBeFXoZ-.js:25:6180 b0/<@https://wixapp.cookiebot.com/assets/index-BBeFXoZ-.js:341:36870 div

Goloackermann

Jan 20, 2025  on Wix

Super AppIntegration funktioniert einwandfrei!

Chriswilson72

Jan 15, 2025  on Wix

AvoidThis app is on paper easy to install but it doesn´t allow you to configure the policies for individual cookies which are not identified properly. Need a developer to run it. I then...

Andrealai80

Sep 27, 2024  on Wix

Ottimo servizioSemplice, funzionale, sicuro

Privacycraft

Sep 11, 2024  on Wix

This app does not work and it will render your website non-compliantDoes not show correct information on cookies, meaning the consent is invalid. Don't waste your time. This is not the same service as the general Cookiebot - you will not have access to...

Anwarlaxiro

Sep 10, 2024  on Wix

Bad App and MisleadingThis app forces permanent cookies banner on your website with no option to modify or revoke consent once given. It completely ignores user preferences and privacy control, which is a major red flag....

Ncg-group

Aug 10, 2024  on Wix

30Day rescan is too long | No SUPPORT given by Cookiebot when a warning is displayedWe installed as an Entreprise. Suggestion is to improve so that all apps installed by Wix and supported Apps for sale, i.e. in our Case Visitor Analytics APP sold by WIX to us (and...

Mettahealingdavid

Jun 28, 2024  on Wix

I have tried it, I really didAfter installation the app showed "At Risk", when checking why at risk, Visitor Analytics was the problem. Deleted the app. Still at risk. Contacted the third party, they informed me how to delete...

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