What Merchants Think

Merchants using the "Social Media Feed" app generally appreciate its functionality, especially for its ease of use and the time it saves in managing social media updates. The customer support is highly praised, with quick and effective responses to any issues that arise. However, some issues with functionality and customizations persist for a few users.

Key Strengths

• Time-saving in updating social media feeds.
• Easy to set up and use.
• Responsive and effective customer support.
• Ideal for displaying social media feeds on websites.

Common Concerns

• Some posts do not display after the refresh period.
• Lack of customization in certain paid plans.
• Issues with integration on live sites for some users.
• Concerns over exclusion of certain social media platforms, like Twitter.

Final Thoughts

Overall, the "Social Media Feed" app receives positive feedback for simplifying social media management and offering good customer support. While it meets the needs of many merchants, improvements in feature customizations and broader platform support could enhance user satisfaction.