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Customer reviews: SMS Marketing WhatsApp Mercuri

Develop by Mercuri CX
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Reviews (46)

Overall rating
5

What Merchants Think

Overall, merchants view "SMS Marketing WhatsApp Mercuri" as a transformative solution for business communication, notably praised for its exceptional customer service and seamless integration with platforms like Wix. Users frequently express satisfaction with its ease of use, automation capabilities, and the valuable customer support provided, making it an attractive tool for enhancing customer engagement.

Key Strengths

  • Exceptional customer support, particularly from Karthik and the team, known for their responsiveness and helpful onboarding process.
  • Seamless integration with platforms such as Wix, aiding in streamlined communication and marketing efforts.
  • Ease of use and intuitive interface, making it accessible for users with varying levels of technical skills.
  • Robust automation features, enabling users to effectively manage campaigns and routine customer interactions.
  • Cost-effective solution compared to other marketing apps, offering good value for money.

Common Concerns

  • Occasional bugs or technical glitches as mentioned by a few users.
  • Some initial setup challenges that require support intervention.
  • Described by some as a product still growing, with anticipations for future feature enhancements.

Final Thoughts

Overall, "SMS Marketing WhatsApp Mercuri" is highly recommended for businesses seeking an efficient communication tool. It stands out for its exceptional customer service and ease of integration, making it particularly beneficial for users of platforms like Wix. Despite minor issues, the app receives robust approval for improving marketing strategies and facilitating customer engagement, confirming its significant utility in the market.

Ranierexavierhn

Dec 26, 2024  on Wix

Muito bomAplicativo muito bom e a equipe do suporte sempre disponível a orientar e a fazer os ajustes necessários

Babu2pv

Dec 05, 2024  on Wix

Great Experience!!This has really simplified my effort in engaging with customers. Best part is team takes time to guide in case of any clarifications and helps in developing new marketing campaigns. Will surely recommend !!

Arunkumaredev

Nov 11, 2024  on Wix

Amazing Support & Seamless Integration with Wix. Shortly after installing the app, I received assistance from Mr. Karthik from Mercuri, who helped me set up WhatsApp for my business and connect my account to the app. Mercuri truly serves as...

Programsartoflivin

Oct 18, 2024  on Wix

Simple App for SMS and WhatsApp MarketingThe app is simple to integrate and use compared to other SMS and WhatsApp marketing apps that I have used. It also integrates with Wix Forms which helps us welcome new customers.

Quardlinkservices

Oct 15, 2024  on Wix

The most effective software and service for SMS and WhatsApp marketing campaigns.Hey, whenever we have questions, they're always ready to help us out. It's a great time to chat with them.

Sabsam1360

Sep 27, 2024  on Wix

the best SMS marketing in WIX. i used many apps to do sms marketing but honestly this one is best one , it's cheaper and easier . there is not too much complications.

Rahulmd

Sep 11, 2024  on Wix

Great for customer engagement using SMS & WhatsAppHave been using Mercuri for engaging with customers over SMS and WhatsApp. Great experience.

Rajatnagpalofficia

Sep 10, 2024  on Wix

Effortless SMS & WhatsApp Integration with MercuriThe SMS and WhatsApp integration is seamless, making it easy to manage customer interactions and automate follow-ups. It's simple to use and has greatly improved our communication strategy. Highly recommended!

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