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Customer reviews: Live Chat & WhatsApp Chatway

Develop by Poptin LTD
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Reviews (228)

Overall rating
5

What Merchants Think

Overall, merchants find "Live Chat & WhatsApp Chatway" to be a highly beneficial tool for integrating live chat functionalities on their websites. Many users commend its ease of use and quick message delivery, while others appreciate the strong support from the development team. However, there are some concerns about the initial setup process and notification delays.

Key Strengths

  • Fast and seamless message delivery
  • Easy integration with existing platforms
  • Excellent customer support and FAQs
  • User-friendly interface
  • No bugs and well-maintained app

Common Concerns

  • Clunky and challenging setup process for some users
  • Occasional notification delays
  • Some users experience issues with client message reception

Final Thoughts

"Live Chat & WhatsApp Chatway" is largely well-received for its efficient and user-friendly features, which provide a significant boost to customer service operations. While most users are satisfied with its performance, a few have highlighted areas for improvement, such as the setup experience and notification handling. Overall, it remains a popular choice among merchants seeking a reliable live chat solution.

Royalmadeprojects

Mar 09, 2025  on Wix

Great Add on Highly Recommended Chatway allows me to respond to me customers a lot quicker when they are scrolling through the sight. If I can reach them a team member can or they can add their information...

Urbanliferbx

Mar 04, 2025  on Wix

FAQThis app is wonderful! It makes the website much more beautiful, and the settings are very easy to change and you can configure them to your preference!

Jimmymartinezdelav

Mar 04, 2025  on Wix

Me encantaUna excelente experiencia

Noamgamliel

Mar 01, 2025  on Wix

Great app! Integrates smoothly in my store and even adjustable for my language

Mlgempire

Feb 26, 2025  on Wix

Excellent AppReally simple to set up and use. Customers are enjoying the instant responses and how easy it is to use.

Przemek128

Feb 23, 2025  on Wix

Great for customer comunication !I have added Chatway to our website to add easy way for customers to chat online & increase spead of communication as well as availability to chat through Whatsapp , it...

Dexlay1972

Feb 23, 2025  on Wix

A good communication and chat appA good communication and chat app works stably, everything is great, excellent performance. I am satisfied, and we are happy to use it

Makoto0083

Feb 21, 2025  on Wix

love itThis app is fantastic for connecting with customers instantly! The free version is amazing, but it would be even more amazing if it could support two agents instead of just one. Setting everything...

Admin51523

Feb 19, 2025  on Wix

Just what we were looking for!We have found Chatway live chat to be quick and easy to set up and user friendly for both our clients and our business. I also appreciated their helpdesk checking in with us...

Danival0186

Feb 12, 2025  on Wix

excelente muy fácil de usar

Thatbunnydude

Feb 05, 2025  on Wix

AmazingThis helped soo Much with assistance I loved it and You can resolve and end the Assistant which is fun!

Fischsellingacc

Feb 04, 2025  on Wix

,This app is the best!!!! USE IT, IS FREE-live chat -chat

Ballaratadvancedtr

Feb 04, 2025  on Wix

Good support

Ramelectronicsanda

Feb 02, 2025  on Wix

The app is fabulous The app has 0 bugs, 100% support from team, well maintained and well managed application. Also it's free with these many resources 💥

Globaledgecompany1

Jan 29, 2025  on Wix

5 STAR THE APP DESERVES The App is very well working friendly, chat messages delivery on the spot, messages don't delay and once you download the app is more conveniently. I also appreciate the FAQ, they answer very...

Arunkumarbonam01

Jan 26, 2025  on Wix

Efficient AppChatway integration to my website is seamless and there is no lag in user interaction, message delivery is almost instant .Loving this app so far

Ytkmeasures

Nov 08, 2024  on Wix

Great live chat featureIntegrated smoothly with the Chaty app for all the social media widgets we required, can't fault the functionality at all.

Sebastianlopeztrad6

Nov 08, 2024  on Wix

EfficientThe app is very good and responsive.

Mesutlapsbc

Nov 04, 2024  on Wix

Cool appThank you to the developers for a very useful application.

Info5812170

Nov 04, 2024  on Wix

とてもわかりやすくて使いやすいアプリ

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