What Merchants Think

Merchants have mixed feelings about "Kudobuzz Reviews", with some praising the app for its functionality and excellent customer service, while others express frustrations over technical issues and challenges with account cancellations. The app generally seems to fulfill its purpose but may require attention to certain service aspects.

Key Strengths

• Excellent customer service, often described as top-notch and prompt.
• Effective support team with helpful and friendly interactions.
• Functional design with easy-to-use integrated widgets for collecting reviews.

Common Concerns

• Issues with unresolved technical problems over extended periods.
• Challenges in account cancellation, with reports of undesired charges.
• Misleading offerings related to integration with Wix premium plans.
• Limitations due to additional costs for sending emails from business addresses.

Final Thoughts

"Kudobuzz Reviews" provides a valuable tool for merchants looking to gather and display customer feedback. However, the app must address its operational and support inefficiencies, particularly concerning cancellations and technical glitches, to enhance overall user satisfaction and reliability.