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Customer reviews: Kudobuzz Reviews

Develop by Kudobuzz

Reviews (743)

Overall rating
3.6

What Merchants Think

Merchants have mixed feelings about "Kudobuzz Reviews", with some praising the app for its functionality and excellent customer service, while others express frustrations over technical issues and challenges with account cancellations. The app generally seems to fulfill its purpose but may require attention to certain service aspects.

Key Strengths

  • Excellent customer service, often described as top-notch and prompt.
  • Effective support team with helpful and friendly interactions.
  • Functional design with easy-to-use integrated widgets for collecting reviews.

Common Concerns

  • Issues with unresolved technical problems over extended periods.
  • Challenges in account cancellation, with reports of undesired charges.
  • Misleading offerings related to integration with Wix premium plans.
  • Limitations due to additional costs for sending emails from business addresses.

Final Thoughts

"Kudobuzz Reviews" provides a valuable tool for merchants looking to gather and display customer feedback. However, the app must address its operational and support inefficiencies, particularly concerning cancellations and technical glitches, to enhance overall user satisfaction and reliability.

Earthawarenessteug

Oct 03, 2025  on Wix

Good serviceIt took me a while to discover the option to chat with the helpdesk, but once I did that, I was helped very fast and very well.

Nikki9810

Oct 02, 2025  on Wix

Amazing serviceThe team are always super helpful with any queries. They get straight back to you. Brilliant service

Spataforajacopo

Oct 02, 2025  on Wix

TopMolto utile, intuitiva e facile da gestire, davvero molto consigliata.

Contact56610

Oct 02, 2025  on Wix

Great App!Great app! Easy to integrate into store and helps keep track of all reviews in one place.

Buppwoodworks

Oct 01, 2025  on Wix

Works okay for the most partI love that this app combines all of my reviews and puts them on my website. However, ever since their last update, I cannot customize the design or colors on the widget. It...

Antonioaversano

Oct 01, 2025  on Wix

Has been a blessing to use with WixI am grateful for this free plug-in for my Wix online store. Once it was setup it has operated pretty seamlessly and has helped customers share their product experience which of course is...

Kksdarkerotica

Oct 01, 2025  on Wix

GreatThis app has been easy to use and wonderful for tracking those positive and negative points about my site. Definitely worthwhile!

Militarymahogany

Oct 01, 2025  on Wix

AwesomeGreat platform and customer service!

Thehumanitiesstudio

Oct 01, 2025  on Wix

DecentA decent app for reviews. I especially like the integration with Google reviews.

Info7077487

Sep 09, 2025  on Wix

Its okayI've been using the app, its works okay but for the last three months the widget was on the website then all of a sudden it disappeared, i wrote emails, no one responded,...

Adventureidiaz

Aug 25, 2025  on Wix

Solid and Now ImporvedI've been using KudoBuzz for a few years now and after they performed some needed upgrades to their latest version, I'm pretty happy. I do wish they could get approved/vetted by Walmart...

Draftsites

Aug 11, 2025  on Wix

Excellent customer service from ChiChi provided excellent service to get me up and running with Kudobuzz.

Transcendmedical

Jul 20, 2025  on Wix

Excellent ServiceQuickly resolved a dashboard problem was having, App is easy to use and to understand -

Muddykneeskits

Jul 13, 2025  on Wix

Glitchy and charges you to leave - absolutely shameless!Terrible app, the interface is glitchy and you can only export your data if you sign up to the highest tier of paid subscription. It's the most blatant way of charging people to...

Llfrazier1980

Jul 08, 2025  on Wix

Some Hiccups with the App but Great Customer Service Anytime I have an issue, the customer support team is always quick to respond and help me out. We have had a few hiccups with the app, but they always take time to...

Barerootsenergy

Jul 06, 2025  on Wix

It's blocking too much on the screen and doesn't have a timerIt's blocking too much on the screen, doesn't have a timer, and isn't syncing all of my Google reviews; otherwise it runs itself.

Paulbetschart63

Jul 05, 2025  on Wix

freundlicher KundendienstIch hatte zwei spezifische Probleme, die durch den Kundendienst gelöst werden konnten, zwar nicht unbedingt schnell, aber sie wurden gelöst.

Oladilim

Jun 23, 2025  on Wix

Resolved My Issue Quickly – Amazing Team!I had a great experience with Kudobuzz thanks to their amazing customer support team. Zoe was especially helpful and professional—she made sure to keep me updated throughout our chat, letting me know whenever...

Tintexpertjay

Jun 16, 2025  on Wix

0 STARS SMH FEELS SCAMMYCharging businesses to show real reviews from customers when it wasn't always like that FROM THE BEGINNING is VERY unprofessional business, it's pointless and offers no REAL value to any business if we...

Uskoro

Jun 08, 2025  on Wix

Love itGreat app and support is eaven greater!! Excelent job!

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