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Customer reviews: Kudobuzz Reviews

Develop by Kudobuzz

Reviews (726)

Overall rating
3.6

What Merchants Think

Merchants have mixed feelings about "Kudobuzz Reviews", with some praising the app for its functionality and excellent customer service, while others express frustrations over technical issues and challenges with account cancellations. The app generally seems to fulfill its purpose but may require attention to certain service aspects.

Key Strengths

  • Excellent customer service, often described as top-notch and prompt.
  • Effective support team with helpful and friendly interactions.
  • Functional design with easy-to-use integrated widgets for collecting reviews.

Common Concerns

  • Issues with unresolved technical problems over extended periods.
  • Challenges in account cancellation, with reports of undesired charges.
  • Misleading offerings related to integration with Wix premium plans.
  • Limitations due to additional costs for sending emails from business addresses.

Final Thoughts

"Kudobuzz Reviews" provides a valuable tool for merchants looking to gather and display customer feedback. However, the app must address its operational and support inefficiencies, particularly concerning cancellations and technical glitches, to enhance overall user satisfaction and reliability.

Llfrazier1980

Jul 08, 2025  on Wix

Some Hiccups with the App but Great Customer Service Anytime I have an issue, the customer support team is always quick to respond and help me out. We have had a few hiccups with the app, but they always take time to...

Barerootsenergy

Jul 06, 2025  on Wix

It's blocking too much on the screen and doesn't have a timerIt's blocking too much on the screen, doesn't have a timer, and isn't syncing all of my Google reviews; otherwise it runs itself.

Paulbetschart63

Jul 05, 2025  on Wix

freundlicher KundendienstIch hatte zwei spezifische Probleme, die durch den Kundendienst gelöst werden konnten, zwar nicht unbedingt schnell, aber sie wurden gelöst.

Oladilim

Jun 23, 2025  on Wix

Resolved My Issue Quickly – Amazing Team!I had a great experience with Kudobuzz thanks to their amazing customer support team. Zoe was especially helpful and professional—she made sure to keep me updated throughout our chat, letting me know whenever...

Tintexpertjay

Jun 16, 2025  on Wix

0 STARS SMH FEELS SCAMMYCharging businesses to show real reviews from customers when it wasn't always like that FROM THE BEGINNING is VERY unprofessional business, it's pointless and offers no REAL value to any business if we...

Uskoro

Jun 08, 2025  on Wix

Love itGreat app and support is eaven greater!! Excelent job!

Evgadjewellery

Jun 02, 2025  on Wix

Great appI like this app because it gives good control for customisation of the reviews' appearance and localisations on your site. Functions work very well and never fail. Great customer service.

Ritchierandy

May 30, 2025  on Wix

Chi is Awesome and I love this App!Thank you Chi for all your help. I was so pleased to hear about how I could add reviews to my signature when I send emails and Chi really showed me with...

Micustomcraftworks

May 10, 2025  on Wix

Kudobuzz Website Product Review AppKudobuzz Website Review app is ideal for small businesses. If you sell products or services, it's an excellent review app where you can send a link to your customers to get their feedback...

Ofalchemy

May 01, 2025  on Wix

Was a great appused to be a useful app, imagine my surprise when I saw 2.5 average of my overall reviews when I only have 4-5 star reviews. I guess this is their push to make...

Carolineo95

Apr 30, 2025  on Wix

If I could give zero I wouldTerrible TERRIBLE app, poor interface and poor communication from the team, despite my reviews all being 5 star, it showed 2.5 stars on my live site. Imagine how that affected business. I would...

Juhbhui

Apr 30, 2025  on Wix

Ridiculous pricing They're charging $1,000 per year to be able to sync reviews with Google, and $500 per year to be able to reply to reviews on the website? Not only that but video/photo reviews...

Watchmyride

Apr 19, 2025  on Wix

where are my ratings?I am using this app for a few years. Recently I have changed my plan and now they only allow 10 free reviews and deleted ALL reviews from the website. What is this...

Michelpetersnl

Mar 26, 2025  on Wix

Great customer serviceZoë from Kudobuzz is always very helpfull! Not only that, she really thinks along with you and always has a solution, fast and friendly:)

Herewardfarm

Mar 20, 2025  on Wix

Been Using it For a Few Years NowWe’ve been using Kudobuzz for a while now at Hereward Farms, and it’s been a game-changer for managing and showcasing customer feedback. The interface is clean and intuitive and integrates beautifully with our...

Customerservice2282

Mar 05, 2025  on Wix

Customer SupportJared went out of his way to help me navigate through Kudobuzz and answered all of my questions. He was very patient, kind, and knowledgeable which helped me understand how things work than...

Robinvaneeckhoutte

Feb 25, 2025  on Wix

delete the app I have been sending an email to delete my account but nothing has been done for me i really want to delete the app because it doesn't work for me

Gabbyspandwellness

Feb 19, 2025  on Wix

Started out great.I was using this app for a few years and it was great. Then they upgraded and now only allow 10 free reviews and deleted ALL the product reviews that were on the...

Halternatives

Feb 10, 2025  on Wix

ne fonctionne plusle support est incapable de résoudre mon problème depuis des mois, je ne vois plus, ni ne peux approuver les avis que me laissent mes clients. Quelle perte de temps ! fuyez cette...

Bdcustomtattoos

Feb 08, 2025  on Wix

Stay Away!:Traps you and won't cancelThere is an "error" anytime you try to cancel. Support has given me the runaround for months, refusing to cancel my account, while they continue fraudulently charging my account. Do not touch this...

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