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Customer reviews: Kudobuzz Reviews

Develop by Kudobuzz
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Reviews (708)

Overall rating
3.6

What Merchants Think

Merchants have mixed feelings about "Kudobuzz Reviews", with some praising the app for its functionality and excellent customer service, while others express frustrations over technical issues and challenges with account cancellations. The app generally seems to fulfill its purpose but may require attention to certain service aspects.

Key Strengths

  • Excellent customer service, often described as top-notch and prompt.
  • Effective support team with helpful and friendly interactions.
  • Functional design with easy-to-use integrated widgets for collecting reviews.

Common Concerns

  • Issues with unresolved technical problems over extended periods.
  • Challenges in account cancellation, with reports of undesired charges.
  • Misleading offerings related to integration with Wix premium plans.
  • Limitations due to additional costs for sending emails from business addresses.

Final Thoughts

"Kudobuzz Reviews" provides a valuable tool for merchants looking to gather and display customer feedback. However, the app must address its operational and support inefficiencies, particularly concerning cancellations and technical glitches, to enhance overall user satisfaction and reliability.

Gabbyspandwellness

Feb 19, 2025  on Wix

Started out great.I was using this app for a few years and it was great. Then they upgraded and now only allow 10 free reviews and deleted ALL the product reviews that were on the...

Halternatives

Feb 10, 2025  on Wix

ne fonctionne plusle support est incapable de résoudre mon problème depuis des mois, je ne vois plus, ni ne peux approuver les avis que me laissent mes clients. Quelle perte de temps ! fuyez cette...

Bdcustomtattoos

Feb 08, 2025  on Wix

Stay Away!:Traps you and won't cancelThere is an "error" anytime you try to cancel. Support has given me the runaround for months, refusing to cancel my account, while they continue fraudulently charging my account. Do not touch this...

Supportgreens

Jan 25, 2025  on Wix

Fausse offre Wix premium ;(soit-disant offert avec le Wix premium mais que ce qui est offert est l'offre gratuite (disponible également sans le Wix premium).

Alphagraxia

Jan 15, 2025  on Wix

Helpful App!The app is highly recommended and supports are friendly.

Alonberko

Jan 01, 2025  on Wix

Works as expected, nice integrated widgetOver all the product works as expected out of the box you get a nice widget that makes it easy for users to put in a review. the support is very helpful and respond fast

Huckleberry22

Oct 15, 2024  on Wix

Customer Service! Top NotchExcellent Customer Service! The app is overall pretty good, but customer service is top notch! thanks again

Thecubicboxemail

Oct 14, 2024  on Wix

Excellent customer serviceCame across a technical issue with our plan. Though there are some confusion during the explanation, the matter was quickly follow-up and promptly resolved. Thanks Grace :) Keep up the good work, SK Performance

Landiaskincare

Oct 03, 2024  on Wix

Problem FINALLY resolved...6 weeks laterUPDATE: I am changing this review from a 1-star to a 3-star and here's why: On Oct 9, with the hep of Kudobuzz CEO and our designer's sales rep from Wix, this issue...

Fluahitaly

Oct 02, 2024  on Wix

Servizio eccellente!Ottima app, semplice da utilizzare nonostante le molte funzioni disponibili. Il servizio clienti è pronto e veloce a risolvere eventuali problematiche. Mi sto trovando molto bene, sicuramente consigliata!

Contact87664

Sep 14, 2024  on Wix

Low Rate of Reviews ReceivedThey made me have to pay to get emails sent from my own business email. I'm sure this is why I got a limited amount of reviews--even though clients loved the products. I...

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