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Customer reviews: Forms & Payments

Develop by POWR

The Wix Form Builder & Payments app simplifies form creation and payment processing for Wix users. This review covers its features, pricing, and real customer feedback to help you determine if it’s the right tool for your website needs.

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Reviews (5,679)

Overall rating
4.6

What Merchants Think

Overall, merchants express satisfaction with the "Forms with Payments" app, particularly praising its ease of use, extensive customization capabilities, and efficient customer support. Many find it a valuable tool for simplifying their operations and enhancing customer interactions.

Key Strengths

  • Efficient and helpful customer support
  • Easy to use and intuitive interface
  • Extensive customization options for forms
  • Reliable performance and quick setup
  • Professional appearance of forms

Common Concerns

  • Technical glitches and login issues
  • Mobile compatibility problems
  • Occasional slow response time from support
  • Complexity in form submissions through email
  • Issues with third-party integrations like Google Sheets

Final Thoughts

The "Forms with Payments" app is generally well-received by merchants due to its functionalities and exceptional customer support. While there are some technical issues that need addressing, it remains a recommended choice for users needing a reliable and customizable form-building solution.

Info653032

Jun 18, 2025  on Wix

POWR AppWe have used the POWR app for years and is really easy to to use. Service response is very quick and friendly.

Mardilofaso

Jun 18, 2025  on Wix

I like it.It was easy to customize and looks very professional.

Hsqmomo

Jun 02, 2025  on Wix

Great experienceIt’s easy to customize and use, and the customer service is attentive and patient. It is easy to customize the invoice and receipt.

Minoarmandomonteir

Jun 02, 2025  on Wix

23

Campconiferwebsite

May 26, 2025  on Wix

WiX support response was terrificI experienced a frustrating glitch and submitted a ticket to the WiX support team and received a very quick response and resolution to my problem, so they get five stars!

Campconiferwebsite

May 26, 2025  on Wix

POWR support response was terrificI experienced a frustrating glitch and submitted a ticket to the POWR support team and received a very quick response and resolution to my problem, so they get five stars!

Drljohnson4

May 21, 2025  on Wix

Highly recommend the set of POWR apps.The best thing about this company and their apps is their customer service. These folks, especially Arlyne who I dealt with, really go the extra mile to understand and resolve whatever challenge...

Brittcrawford

May 11, 2025  on Wix

Email ResponsesI would make the form responses I get on email a little better. The way it comes through just has too much on there. I would like it to...

Guitarpitstop

May 05, 2025  on Wix

great

Aidee77

May 04, 2025  on Wix

I love it so far

Groove-connexion

Apr 11, 2025  on Wix

good job

Lindsaysilveus

Apr 08, 2025  on Wix

Still learning, but so far so goodI appreciate that the app seems to be user friendly. I am taking over for someone who already had it set up, but so far, it seems user friendly. And I appreciate that...

Thecinderellacompany

Apr 07, 2025  on Wix

okSimple. Worked fast

Jfreemaninsurance

Mar 31, 2025  on Wix

Fabulously easy setupGreat setup steps. I didn't finalize as only needed a budget for ads, etc. However, looking to get on board soonest.

Efifi3

Mar 04, 2025  on Wix

greatSad Wix does not provide this functionality. I had some issues with this product and POWR addressed it immediately - such amazing service thanks

Newblu1

Feb 27, 2025  on Wix

Great Service

Allisonb234

Feb 25, 2025  on Wix

Great

Curtiswongs

Feb 20, 2025  on Wix

POWR formsGood app for tracking all submission forms and easy to use

Kyjohnlouis

Feb 18, 2025  on Wix

Wonderful App, Amazing Support.Irina from customer support was quick to answer my questions. Would definitely recommend this app to anyone looking for effective forms for their website.

Oakleaffoodtrucks

Feb 16, 2025  on Wix

Great App, helpful support!love this app for booking my events. When I run in to an issue, support is there to help!

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