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Customer reviews: Form Builder & Payments

Develop by POWR

The Wix Form Builder & Payments app simplifies form creation and payment processing for Wix users. This review covers its features, pricing, and real customer feedback to help you determine if it’s the right tool for your website needs.

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Reviews (5,664)

Overall rating
4.6

What Merchants Think

Overall, merchants find the "Form Builder & Payments" app to be a valuable tool for their needs, appreciating its efficiency, ease of use, and support quality. While there are some areas that require improvements, most users are satisfied with the app's functionality and the assistance provided by its support team.

Key Strengths

  • Effective in simplifying client interactions.
  • Reliable and versatile for various website needs.
  • Excellent customer support praised for its efficiency and helpfulness.
  • Smooth usability and setup process.

Common Concerns

  • Occurrences of technical glitches and slow performance.
  • Difficulties with password recognition and reset functionalities.
  • Support team responsiveness can be inconsistent.

Final Thoughts

The "Form Builder & Payments" app is generally well-received for its functional capabilities and supportive customer service, making it a strong choice for merchants. However, addressing some of the common technical issues could enhance the overall user experience even further.

Stephaniebrown9

Jul 02, 2025  on Wix

Very useful for my needsThis really helped solve a problem I was having with getting too many orders over email all at once. Now it's streamlined and easier for me to manage

Thirtyfourapparel

Jun 25, 2025  on Wix

The app is great, but the support is the real rock star!This app works great and allows us to collect the info we need. The best part is by far the support. Every time I have a question Luiz is there to help!

Davidgnarciso

Jun 23, 2025  on Wix

Easy to use and packed with features!This form builder has been a game-changer for my site. It’s super easy to set up, fully customizable, and works flawlessly. I love how professional the forms look and how smoothly they integrate...

Thegreenhivekitchen

Jun 23, 2025  on Wix

New user... transferring an existing businessThe support team have been super helpful assisting me gain access to an existing account as a new business owner.

Info653032

Jun 18, 2025  on Wix

POWR AppWe have used the POWR app for years and is really easy to to use. Service response is very quick and friendly.

Mardilofaso

Jun 18, 2025  on Wix

I like it.It was easy to customize and looks very professional.

Hsqmomo

Jun 02, 2025  on Wix

Great experienceIt’s easy to customize and use, and the customer service is attentive and patient. It is easy to customize the invoice and receipt.

Minoarmandomonteir

Jun 02, 2025  on Wix

23

Campconiferwebsite

May 26, 2025  on Wix

WiX support response was terrificI experienced a frustrating glitch and submitted a ticket to the WiX support team and received a very quick response and resolution to my problem, so they get five stars!

Campconiferwebsite

May 26, 2025  on Wix

POWR support response was terrificI experienced a frustrating glitch and submitted a ticket to the POWR support team and received a very quick response and resolution to my problem, so they get five stars!

Drljohnson4

May 21, 2025  on Wix

Highly recommend the set of POWR apps.The best thing about this company and their apps is their customer service. These folks, especially Arlyne who I dealt with, really go the extra mile to understand and resolve whatever challenge...

Brittcrawford

May 11, 2025  on Wix

Email ResponsesI would make the form responses I get on email a little better. The way it comes through just has too much on there. I would like it to...

Guitarpitstop

May 05, 2025  on Wix

great

Aidee77

May 04, 2025  on Wix

I love it so far

Groove-connexion

Apr 11, 2025  on Wix

good job

Lindsaysilveus

Apr 08, 2025  on Wix

Still learning, but so far so goodI appreciate that the app seems to be user friendly. I am taking over for someone who already had it set up, but so far, it seems user friendly. And I appreciate that...

Thecinderellacompany

Apr 07, 2025  on Wix

okSimple. Worked fast

Jfreemaninsurance

Mar 31, 2025  on Wix

Fabulously easy setupGreat setup steps. I didn't finalize as only needed a budget for ads, etc. However, looking to get on board soonest.

Efifi3

Mar 04, 2025  on Wix

greatSad Wix does not provide this functionality. I had some issues with this product and POWR addressed it immediately - such amazing service thanks

Newblu1

Feb 27, 2025  on Wix

Great Service

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