Overall, merchants find the "Form Builder & Payments" app to be a valuable tool for their needs, appreciating its efficiency, ease of use, and support quality. While there are some areas that require improvements, most users are satisfied with the app's functionality and the assistance provided by its support team.
The "Form Builder & Payments" app is generally well-received for its functional capabilities and supportive customer service, making it a strong choice for merchants. However, addressing some of the common technical issues could enhance the overall user experience even further.