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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

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Reviews (3,841)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Conkaihall1

Mar 14, 2025  on Wix

amaaaagzing

Bec7473

Mar 14, 2025  on Wix

Love it ! I had a few issues viewing my reviews on my wix site but I reached out to the fera support and Holden fixed these for me, very helpful. Thanks so much . Really...

Alexandrahockens3

Mar 14, 2025  on Wix

GreatEasy to use thanks!

Kattgirl07

Mar 12, 2025  on Wix

Great Customer Service!I've only ever had a great experience with Fera. The platform is easy to use, great price and their live chat customer service is amazing. They reply quickly and the dialogue and level...

Tournie

Mar 11, 2025  on Wix

Very helpful!The help center is very fast and want to help! Thank you!

Moser2k

Mar 10, 2025  on Wix

great customer supportReceived great support on my Wix site with Fera Reviews! Very attentive and helpful!

Nbagalkotkar

Mar 10, 2025  on Wix

amazing app

Contact709512

Mar 10, 2025  on Wix

Great!Been using this app for a year now and it has been great. The support has been very helpful and fast as well. Highly recommend.

Joycerebecca200

Mar 09, 2025  on Wix

Panthyre Fashion is the best"I recently purchased a dress from Panthyre Fashion, and I am absolutely in love! The quality of the fabric is amazing, and the fit is just perfect. I received so many compliments when...

Rocketrealmtcg

Mar 07, 2025  on Wix

GreatGreat help from Holden helping me set it up on my website!

Gabrielbrycefergus

Mar 04, 2025  on Wix

YGood

Evosounddemos

Mar 04, 2025  on Wix

Best Reviews App For Wix.Can take a minute to setup! Suggest reaching out to the Customer Service reps when needed. After that it's smooth sailing.

Admin207158

Mar 04, 2025  on Wix

Love the automationsI love that this automatically sends an email to the customer for reviews. The app is also pretty easy to use, have had no issues with it so far.

Pghccadmin

Mar 03, 2025  on Wix

easy to use beatiful

Mihhnea

Mar 02, 2025  on Wix

looks great

Nielsenamy

Feb 28, 2025  on Wix

goodgood

Annalisagilbert

Feb 27, 2025  on Wix

Functional and Exceeds expectations The widgets are very functional and easy to use. Very prompt customer support team - every time I needed to reach out to their team, all tickets were promptly resolved.

Loisgranger91

Feb 25, 2025  on Wix

good

Yulabeauty

Feb 25, 2025  on Wix

amazingso far so good!! smooth intuitive UI and great support. Great experience

Jdsmarthome

Feb 24, 2025  on Wix

It's a great app. So this is a really good app... it does what it says. But I make changes to my website often and this can throw off the Fera review elements making them disappear. But...

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