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Customer reviews: Fera Reviews

Develop by Fera
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Reviews (3,771)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Annalisagilbert

Feb 27, 2025  on Wix

Functional and Exceeds expectations The widgets are very functional and easy to use. Very prompt customer support team - every time I needed to reach out to their team, all tickets were promptly resolved.

Loisgranger91

Feb 25, 2025  on Wix

good

Yulabeauty

Feb 25, 2025  on Wix

amazingso far so good!! smooth intuitive UI and great support. Great experience

Jdsmarthome

Feb 24, 2025  on Wix

It's a great app. So this is a really good app... it does what it says. But I make changes to my website often and this can throw off the Fera review elements making them disappear. But...

Jamestehuna

Feb 20, 2025  on Wix

lov4 it

Beautybeyondcr

Feb 17, 2025  on Wix

i love how easy it was to set up

Rockstanails

Feb 17, 2025  on Wix

great

Arantxasanchez1995

Feb 17, 2025  on Wix

goodgood

Hatemnassef

Feb 16, 2025  on Wix

Love it

68685vrj5w

Feb 14, 2025  on Wix

love it very easy to setup

Evan340

Feb 12, 2025  on Wix

Loving it!App is amazing, support is amazing, Holden is amazing. Great !

Issalatteinfo

Feb 12, 2025  on Wix

Good customer serviceVery helpful! and fast!. thank you

Reid378

Feb 11, 2025  on Wix

good so far

Richard86183

Feb 10, 2025  on Wix

Great appLove this app - great for my site

Rxsportperformance

Feb 10, 2025  on Wix

Good insightThis is a great tool to stay on top of improving overall business performance for end users.

Sarposhoponline

Feb 09, 2025  on Wix

Muy buena app, fácil e intuitiva Su servicio de atención al cliente atendió rápidamente mis dudas, creo que es una de las app indispensables en tu tienda con Wix

Dune1975

Feb 09, 2025  on Wix

On the ball!Holden jumped in to add my html code into the Wix site I'm managing P&D Electrical Services Fantastic help and got it done in record time.

Personaplac

Feb 09, 2025  on Wix

muito bom

Rebolson3

Feb 09, 2025  on Wix

Takes only minutes to set up and easy to useSuper easy set up - literally a few clicks. Best in class product!

Riseriyo

Feb 02, 2025  on Wix

Very helpfulIt's great to receive positive feedback as well as negative feedback. I am completely open to improving my products for my customers. Having that instant feedback from them is so helpful. TY

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